Cragon Automotive,

3701 North Ridge Road West, Ashtabula, OH 44004

"Excellent service. Got me in same day, back on the road the next. Thank you!!!"

"Had the battery installed with a plan originally to have electrical checked out to see where power was being drawn from...wasn't done. Charged me 95.00 to check for leaks still wasn't concrete om where the leak s were...just gave me the run around on getting the valve cover done...said he would do it...didn't hear bck for 4 days I called bck. I got a call today saying they're weren't interested in the job...saying it's a 9 hour job? I haven't the slightest idea where they got 9 hours from bc it takes a normal mechanic 4-5..so very unpleasant with the lack of professionalism and wasting my time for the last week when I could've been searching for another mechanic in the meantime. When u say u will do something do it..don't change ur mind a week later just not cool n keep me in the wind I'm the process. Won't go bck."

"Was recommended by a dealership to have my 2015 C7 tuned here at Cragons. I was told that he didn’t have any room inside to store the car but he said he would block it in under the awning out front since we could still get snow and it would only be outside for a day or 2. After about 2 weeks of driving by and seeing my car covered with snow outside of the awning I stopped to in after work on a Friday to see what was going on and was told it would be done by Saturday. So Saturday came around and he let me know that the car was ready and that he only takes cash payments on dyno services. When I arrived he turned the car over to me and I asked for a receipt and a dyno sheet and he was not able to provide me with them…(the dealer I purchased the car from was going to reimburse me for the tune since the car was not running right) I had tried texting and calling for over a week to get a invoice so I can be refunded by the dealer and I’ve still got no answer. The car does run better but doesn’t run that way it should now… it lunges when put into drive and reverse. I am now on a wait list at another performance center to have it done right… $700 down the drain"

"While driving down I-90 we began to feel vibration from the front wheels. The good folks at Cragon bent over backward to get the problem diagnosed quickly, to get the needed part from a dealer, and to complete the repair in a short time. Heck, they even invited us to have dinner of their lunch pizza! We really appreciated coming to them in a time of need."

"Cragon automotive is fantastic!! They give the best service, fast and friendly. Prices are reasonable too. Highly recommend !"