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Tesla Service Center
6142 Telegraph Road, Toledo, Ohio, United States
About the Tesla Service Center
Tesla Service Center is a premier car repair facility located at 6142 Telegraph Road in Toledo, Ohio. As an authorized service center for Tesla vehicles, our highly trained technicians provide top-notch maintenance and repairs using genuine Tesla parts. Whether you need routine maintenance or complex repairs, our team is dedicated to keeping your Tesla running smoothly and efficiently. Visit us today for exceptional service and peace of mind for your electric vehicle.
Photos of Tesla Service Center
6142 Telegraph Rd, Toledo, OH 43612, United States
Opening hours of Tesla Service Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Tesla Service Center
"Matt & Dustin were outstanding in my most recent service experience. I won't bore with the details of the service, but I will highlight that they were both incredibly professional & knowledgeable as we worked through a very specific issue I was having with my Y. Well done & I wouldn't hesitate to use this service center in the future. They really went above & beyond to make this a positive experience and solve the issue. Thank you to you both!"
"Excellent shop and staff!!! I have had them out to my house for warranty work and have spoken to them on the phone. They never rushed me off the phone and were super cool answering all of my questions! Very nice people there and very professional! I absolutely recommend them!"
"Had my car scheduled for its first ever maintenance/repair, and it turned out to be a disaster. I was first greeted by no road at this location. The road itself was tore up and was not even accessible from the main road causing you to take a detour on the straight gravel stones they laid for your car to get scratched up to service your vehicle. After I arriving having to taking a back road detour, I was greeted to find out my repair time would not be accurate. My service was supposedly to be finished at 1:00pm after dropping it off for minor things (weather stripping, license plate and front plastic fascia as it had rocks stuck in it). After waiting several hours I decided to call the location since nobody updated the app or called me to find out the status of my vehicle since its been over an hour past pick up time and that supposedly they were “wrapping everything up and it was good and I could make my way back to the location ”.(2:30pm) I made my back to the location, sitting patiently for my $100,000 to be given back to only be greeted by the advisor saying “my window failed the calibration and would not go up”. I then proceed to ask what was gonna happen next and how to move forward. The advisor gave me some options such as I could take the car home and have a service person come to my house to fix it when the part arrives or leave my car and get a loaner as I live an hour away from this location. I settled to have the advisor setup the service appointment(almost two weeks later) to the service guy telling since they reset my car and it’s not failing now, that they would not replace it. (As it failed on them for hours when they worked on it two weeks previously causing them roll the window up as a last resort via hands) causing the appointment to happen in the first place. (not even one of the reasons the car was in for service the very first time) I asked the service person who arrived since they were not interested in changing the part if there’s somebody I could talk to get it replaced for sake of peace, he told me he was in charge of it and no there was nobody higher up that I could resolve the issue with and that if my window just fails again to make another service appointment when it does ☠️. Terrible communication, terrible service and terrible road. I would check to see if they are paved before even trying to schedule your appointment at this location or you may get excess gravel throwing at your car from fellow ongoing cars!"
"A decent waiting room and nice environment. My other two repair experiences at other tesla service center took a while so I brought everything I can to wait while my car is being repaired. The repair process went smoothly. It took about 1 hr earlier than expected and my additional drive of 1.5 hours from michigan was very worth it to try. I will come back again!"
"Update: they made things right and will detail the car. Appreciate them following up. 2nd visit was a 180 in a bad way… they serviced my car all day (which was planned) then rushed it out to me before they closed on Friday evening. It took me over an hour to clean up the interior. Found drills bits left over. When I turn my car in I expect it to be of the same level cleanliness when I get it back. Especially being less than a month old and paying for a premium service. Do better, really disappointed. They also had finger print marks all over the interior by the windshield on the cloth. New scratches on my hood. This is very unprofessional. Old: Great staff and service, definitely will be back until the Ann Arbor location opens up! We went on a test drive and diagnosed the issue. Free charge while I was low, they definitely took care of me."
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