Two Maids,

10817 B, Montgomery Rd, Cincinnati, OH 45242, United States

"Poor communication. Poor quality. When approached, Two Maids made no effort to resolve the situation."

"Fantastic! Both young ladies were convivial and worked very professionally and consciously. I was very pleased and can recommend this service very highly."

"The maids were very friendly and very hard workers. They didn’t mind our was a complete and total disaster they worked hard and got it done very efficiently and a beautiful job. I would recommend them and I upgraded my service to biweekly."

"This was an extremely disappointing experience. Jerry was fine to work with and very kind, however the results of the “deep clean” for over $400 was upsetting. There is a checklist of what will be completed during the clean. The cleaners (3) spent under 2 hours deep cleaning a 4 bedroom, 2.5 bath, home. That would be fine if the results were acceptable. The blinds were not dusted, ceiling fans not dusted and the one that was still had dust. The Doors were not cleaned even though that was on the list. The cleaner kept saying she couldn’t get spots off of the dresser and night stand, but I was able to. Oily cleaner residue was left on the stove, spots left on the cabinets. If it was’t so expensive, I wouldn’t be upset, but this is unacceptable for that price point. I spent all day the day before the clean getting the house in order to make their job easier, but that didn’t even help the situation. It is like they used the exact same oily cleaner and old rag and wiped everything down with it. They changed the linens like was mentioned the checklist, but pulled off not only the fitted sheet, but also the mattress protector and left it all in a huge balled up mess in a chair. Jerry sent the cleaners back to the house so I could babysit them and tell them what needed to be cleaned, but the point of the clean was so that I did not have to walk around looking for things that needed to be cleaned. Not to mention it is awkward having to micromanage and tell people what an overall terrible job they did. I even told them they don’t have to wash the dishes, just put them in the dishwasher and they left all of the silverware in the sink and the used sponge just laying there. To top it all off, the cleaning chemical that they used smelled terrible. I have never been this dissatisfied and disappointed in a service of any kind in my life. If Jerry wasn’t so nice I would have given one star."

"Communication with Jerry was great and the maids were friendly. However, the cleaning job was not a "deep clean" as described. The upstairs of the house was cleaned fairly thoroughly. The downstairs of the house seemed rushed. The vertical surfaces downstairs seemed untouched. We hired a cleaning team due to our busy schedules, and we still ended up having to clean the walls ourselves. For a $440 "deep clean," I expected better."