Walgreens

"The staff here is always helpful and friendly. They usually have majority of things in stock. Only been a few times in the past few months where they were completely out of a product. Hate that they don't do rain checks anymore. But love the rewards program, I end up saving a lot of money and with clipping the coupons in the app. I also love when I save up my earnings to get $15-$20 off my purchases."

"I was just in to pick up a prescription and was thrilled to see the pharmacist help an older woman with a few things including letting her purchase a few other things along with her meds. She even went out in the store to find something for her. This is the exact reason I transferred all my medications to Walgreens from the CVS in Aurora. I did not get the pharmacists name but she was amazing! She apologized to me for the wait and I told her not to worry and that I was very happy to see that customer service is spot on at Walgreens! Way to go team!"

"I had issue with my medical mutual and Aurora CVS. Medical mutual is no longer contracted with CVS, so I had to have all medications transferred to Walgreens in Aurora. CVS was not helpful nor did they even offer for me to pay out of pocket for my medication which I really needed went to Walgreens, they got my medication transferred to them. I appreciate the pharmacists and staff very much. Please to everyone out there be kind to healthcare workers no matter their field. They are over worked, stressed out they also get sick and have to deal with rude people on a daily basis. Take a breath and be kind. I came from healthcare, so I know."

"Terrible customer service by pharmacy staff. Some noteworthy observation was the women working the drive through window in blue scrubs was amazing and I heard her dealing with customers there just amazingly. The white coat pharmacists in the back need to take a training class from the blue scrubs woman. You white coats should not even been in a customer service field. Letting people stand at the desk for 15 min while you stare at them while chatting with each other is just plain rude. Sorry this is where I signed up for my Covid shot and you don’t want to do it because you would rather chat with your coworker. Had to leave because I was not about to let either of them stick a needle in my arm after experiencing the condescending holier then thou attitude they put off when they finally did come up to greet me (I use greet loosely). I watched you do it to two more people getting shots and got up and left. I will be signing up at cvs across the street where I usually shop and will never be back there."

"Disappointed in the lack of care and communication from two employees. Large corporations will continue to get less and less of my business. I needed to overnight something through their FedEx department. Neither employee had a clue what to do. Need better training. Learn to smile. I will not be back."