Ruwe Family Pharmacy
7220 Burlington Pike, Florence, Kentucky 41042
About the Business
Ruwe Family Pharmacy is a trusted drugstore and health institution located at 7220 Burlington Pike in Florence, Kentucky, United States. As a full-service pharmacy, we provide a wide range of prescription medications, over-the-counter products, and health supplies to meet the needs of our community. Our knowledgeable staff is dedicated to providing personalized care and exceptional customer service to ensure that every customer receives the best possible healthcare experience. Whether you need medication refills, health advice, or wellness products, Ruwe Family Pharmacy is here to serve you with professionalism and compassion.
Contacts
7220 Burlington Pike, Florence, KY 41042, United States
Hours open
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews
"AWFUL customer service. Refused to fill my prescription. Told me it cost them money every time they tried to run it thru my insurance. Insurance said that is not true. And after that they told me they were refusing to fill my prescription they said they would be happy to transfer my prescription somewhere else. I’ve never once been angry and rude when calling, I’ve been waiting 2 weeks for this inhaler I need to breathe properly. I just wanted some help. I was back and forth with them and insurance 4 of 5 times today. Last week they were supposed to call the insurance’s pharmacy help desk and call me back and no one ever bothered to call me. It’s been a disaster since day one. I wanted to give my business to a smaller pharmacy, something that felt more local/close to home but I absolutely cannot believe how I was treated."
"Recently very unprofessional Every time we call in our RX’S the person on the phone says they will be done tomorrow. Then the next day we have to sit and wait. I hope they get organized soon. I’ve noticed two young boys there lately. The good news for us is school will be back in by the time we need RX’S again. Never had trouble before this summer. Three different times now or I wouldn’t complain."
"I have been using this pharmacy since the beginning of me taking any kind of meds they are the best they go out of their way to treat you kind and help you and I'm just sorry that Gail doesn't work but one day a week now but these people are super awesome"
"The guy didn't even tell me where he was from and just dumped the Medicaids on my desk. Then ran out the door."
"Everyone was very friendly and knowledgeable. They did everything they could, and more to help me. I'll definitely be going back!"
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