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Kroger Pharmacy
1751 Patrick Drive, Burlington, Kentucky 41005
About the Kroger Pharmacy
Kroger Pharmacy is a health-focused institution located at 1751 Patrick Drive in Burlington, Kentucky, United States. As a pharmacy and store, we offer a wide range of prescription medications, over-the-counter remedies, and health products to meet the needs of our customers. Our knowledgeable pharmacists are dedicated to providing personalized care and advice to help you manage your health effectively. Visit Kroger Pharmacy for all your medication and wellness needs.
Photos of Kroger Pharmacy
1751 Patrick Dr, Burlington, KY 41005, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 20:00
Tuesday:
13:30 - 20:00
Wednesday:
13:30 - 20:00
Thursday:
13:30 - 20:00
Friday:
13:30 - 20:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"I encountered rude staff during my visit. It seemed that they weren’t interested in helping me. Disappointed and went to another Pharmacy"
"This pharmacy is the worst I've ever been to. The latest is being closed after a couple inches of snow fell overnight. I drove there, but apparently none of the employees could make it?! Any excuse will do at this pharmacy. People NEED their medications. No responsibility. No excuses. Never again."
"Absolutely terrible customer service experience here today. I show up with no line and I'm told my prescription is not ready though it was sent in two days ago and that they would get it ready in 10 to 15 minutes. Go over to pick up my grocery pickup....which takes 30 minutes, go back over to the pharmacy, wait while four other cars are ahead of me, and the lady tells me bluntly that it's just not ready yet. I explained that I had been waiting for 40 minutes now, and there should not be an issue with it being ready. She disappears for a while and then comes back to tell me that basically my prescription is just "stuck in their computer that they can't move it to the next stage. They'll have to call somebody in their company." So if I just drove off and come back in another 20 minutes would I have just been told it wasn't ready again? I asked if I will be notified when it's ready and she asked me if I'm signed up and their system but I'd have to come into the pharmacy to know for sure if I'm signed up to receive a phone call. So now I'm left having to call back in one to one and a half hours just to get my prescription, and I asked what has happened in the two days that the prescription has been sent in. She basically shrugged it off and said to call back without an apology."
"We have been using Kroger Pharmacy for several years. Not once has any of our medication been wrong! The staff is always as friendly and helpful as they can be! They are all knowledgeable and quick to assist you whether you use the drive up or visit the counter inside."
"My first refill with Kroger was a bust. The manufacturer didn’t work out for me. I experienced painful side affects. When I called to figure out what I could do to fix the problem immediately, they told me to call back the following day to speak with the manager, or to return my prescription for a refund. It was Saturday so getting my prescription transferred on the same day would be tricky if not impossible."
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