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Kroger Pharmacy
811 Gay Street, Portsmouth, Ohio, United States
About the Kroger Pharmacy
Kroger Pharmacy is a trusted health and pharmacy institution located at 811 Gay Street in Portsmouth, Ohio, United States. As part of the Kroger family of stores, this pharmacy offers a wide range of prescription medications, over-the-counter remedies, and health products to meet the needs of its customers. With a team of knowledgeable pharmacists and staff, Kroger Pharmacy provides excellent customer service and personalized care to help individuals maintain their health and well-being. Visit Kroger Pharmacy for all your medication and health needs in a convenient and welcoming store environment.
Photos of Kroger Pharmacy
811 Gay St, Portsmouth, OH 45662, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 20:00
Tuesday:
13:30 - 20:00
Wednesday:
13:30 - 20:00
Thursday:
13:30 - 20:00
Friday:
13:30 - 20:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"The pharmacy tech Julia was rude as hell not helpful in any capacity. I’d go as far as to say not professional either. Last time I checked you don’t roll your eyes as you walk away from customers. And perhaps actually listen to them when they are speaking to you."
"Called to talk to pharmacist. No one picked up phone not even a pharmacist tech. Just sent to a voice mail. Poor excuse for a pharmacy"
"Told to look elsewhere to save some money...couldn't find it, so went back...she had lied, they didn't evan have it... sketchy!"
"I can't find a damn thing in the Portsmouth store for some reason. -It took me about a hour to find some Bob Evans sausages, because its on the complete opposite side of the store. It should be in the breakfast frozen foods, but it's actually in a cooler beside the cakes for some ungodly reason. -I still can't find breakfast gravy after multiple visits. -Skyline Chili was in the pasta section and not in the Soup, or Chili section where it would make sense. -They haven't restocked the Hot Wheels cars for 3 or 4 cases. -They've moved the bread, so no idea where that is now. Its just a lot of small annoying things. The truth is, everything you need is somewhere, you just don't know where..."
"After my doctors appointment this morning around 11a.m. I was told to wait an hour or two to pick up my prescription. Which is typical, so I took my time and called the pharmacy before leaving the house a little after 1 p.m. Two hours later...as I was told to do. I asked Austin on the phone if my prescription is ready. He informed me it was not, a little irritated, I asked when it should be ready. He told me "about an hour". I tried to inquire what the prices might be and was told " I don't know off the top of my head." Which in my option should have been, "I'm not sure but let me see if I can find out for you." Now I understand if it was something he did not have access to...but it came across as, "I don't know and I'm not going to find out for you." I didn't get upset at this point just a little irritated. Soooo I went to town two and half hours later, I was expecting the prescription to be ready without a doubt. NOPE! Austin greeted me now at the store (the same person who told me on the phone that it would be ready in "about an hour"). I give him my name and information only to be told it is still not ready! He offered to go back and count them now... I am just mind blown that something as simple as two prescriptions took literally all day to fill. I've been in retail I understand if something is going to but longer than expected. But don't quote the customer a time frame you are clearly not prepared to meet. "Under promise and over deliver." Pretty basic stuff. Unfortunately I was not told sorry once at all, even after I got visibly irritated/upset. I would understand if I did not communicate after my appointment or did not give the pharmacy pleantly of time. But I did, PLENTY of time was given. I can't say that I will be using Kroger for my pharmacy needs. Very disappointed. If you are looking for somewhere to get prescriptions filled in a timely manner, avoid this place!"
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