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Kroger Pharmacy
4506 Brandt Pike, Dayton, Ohio, United States
About the Kroger Pharmacy
Kroger Pharmacy, located at 4506 Brandt Pike in Dayton, Ohio, is a trusted health and wellness destination. As a full-service pharmacy and store, Kroger offers a wide range of prescription medications, over-the-counter remedies, and health products to meet the needs of its customers. With knowledgeable pharmacists and friendly staff, Kroger Pharmacy is committed to providing exceptional care and service to help you and your family stay healthy.
Photos of Kroger Pharmacy
4506 Brandt Pike, Dayton, OH 45424, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 20:00
Tuesday:
13:30 - 20:00
Wednesday:
13:30 - 20:00
Thursday:
13:30 - 20:00
Friday:
13:30 - 20:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"Was in line before 5pm, was the last vehicle in line, they took care of every vehicle in line before me and closed the blind to the window on me as I was pulling up. I hit the call button, no response, immediately called the customer service line and was told "oh they just checked out, no one can help you." How incredibly rude to shut a window on a customer that has been waiting in line. I was the last vehicle in the line, you can't tell me they couldn't have handled one more person who just needed their medication."
"I just got off of work and I had to get my diabetic medicine. I went through the drive thru and sat in line for 45 minutes while the pharmacist was helping another customer. Pulled up to the window and they said they was closed. Went in and the manager refused to help me. I will be transferring my medication from there."
"I’m not sure if management changed or what, but my husband and I have noticed a huge difference in customer service at this location. It was so bad before that despite living in the apartments beside this Kroger, we began having our scripts filled at another store in Fairborn. However, there’s a noticeable difference in quality. We used to feel like the staff felt burdened by us or that our scripts weren’t taken seriously (being made to wait a week plus for refills), and the staff was never very friendly. It’s like night and day. Keep up the excellent work. It’s stressful enough having a chronic illness, but it helps having a pharmacy you can trust to take care of you."
"I’m having surgery Monday and needed two meds filled - one being a sedative for my procedure. I was supposed to have 5 pills of a certain dosage. Come to find out they gave me two pills of a different dosage, not adding up to the dosage my doctor ordered. So now I have to go up there tomorrow and try to get them to fix it. I dropped this off on a Wednesday and was told it would be ready at 2 on Thursday, was finally able to pick it up at 1:30 on Friday after having to call 3 times to check on it. Short staffed or not don’t lie to customers about when things will be ready and shouldn’t you call the customer if their script needs changed or if you’re possibly out of a med and unable to fill it ?"
"Don't go here if you actually need your prescriptions. The staff member told me they were 6 days behind on filling prescriptions and they don't have enough staffing to do things. This person also said that the automated phone system that tells you if your prescription is ready or not is never correct and they don't know why they even have it. This pharmacy really needs some help and people really need their medications. I will be taking my business elsewhere."
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