Kroger Pharmacy
2921 West Alex Bell Road, Dayton, Ohio, United States
About the Kroger Pharmacy
Kroger Pharmacy at 2921 West Alex Bell Road in Dayton, Ohio is a trusted health institution that offers a wide range of pharmacy services and products. From prescription medications to over-the-counter remedies, this store provides everything you need to take care of your health. With knowledgeable pharmacists on staff, you can trust that you are in good hands when you visit Kroger Pharmacy. Whether you need to refill a prescription or pick up some vitamins, this pharmacy has you covered. Visit Kroger Pharmacy for all your health and wellness needs.
Photos of Kroger Pharmacy
2921 W Alex Bell Rd, Dayton, OH 45459, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 20:00
Tuesday:
13:30 - 20:00
Wednesday:
13:30 - 20:00
Thursday:
13:30 - 20:00
Friday:
13:30 - 20:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"The associates do their best! They cannot control who shows up to work & how many people need rx filled. I enjoy the Moraine krogers!"
"I’ve had my prescriptions filled here for my entire life (28 years), they were ALWAYS my go-to, but for the past 2 years it’s been awful. I switched all of my prescriptions to Walgreens in 2022. I figured Kroger would have their pharmacy figured out by now and gave them another shot… NOPE. My doctor sent my Rx over first thing Monday morning, kept getting delayed and delayed. It’s now Wednesday afternoon and after calling the pharmacy for a 3rd time, the tech was able to tell me that they had a ROBOT working on my order and it got stuck….. You guys didn’t check up on your robot for 3 days? I’m also typing this review as I’ve been sitting in their drive-thru pharmacy line with only two people ahead of me and it’s been almost 30 mins and the line has only moved once. Save yourself the stress and go anywhere but here. If you’re like me and you’re wondering if they’ve made any improvements since your last visit: the answer is no, it’s worse."
"This place is woefully under staffed.I have been to several others in the Dayton area and this one is BY FAR THE WORST ONE. They call to tell you your script is ready, you go to pick it up up and they are closed for lunch. The drive thru is even worse ."
"My husband was having his meds filled here. He takes them for hypertension and there’s always an issue with filling them. The latest was he tried to get one of them refilled and they had to send his doc a refill request which was no problem as he didn’t realize he was out of refills. This was in the 6th. We wait a couple of days til the 8th and they said the doctor hadn’t responded to their request and we should wait another day or so, this was the weekend before Labor Day. Try again and still nothing fast forward to the 13th (today) and my husband calls his doc and asks why they haven’t authorized a refill. The office says Kroger never sent them any form of communication whatsoever and the nurse says I’ll call it in right away as he has now been out of his meds for about a week or close to it. I go back to Kroger after work today and the girl at the pharmacy says they have nothing for him and the doctors office never responded. I explain that the office said they never received communication from them. She says “oh we sent it to the wrong doctor” ok so the right doctor called it in so why isn’t it filled? She said they don’t have it. When I said we’ll just go to a different pharmacy from now on, she said “ok”, I guess I didn’t expect any different response just a better effort to figure out what happened on their part."
"Been going to this pharmacy for over 20 years and have plenty of issues in past but stayed with them. Today definitely the top issue so I go to pick up my prescription when the automation tells me that they’re ready and I call and talk to person to make sure is ready and they tell me is ready. I go in to pick them up and they tell me that they’re being worked on and not ready and I explain that called and everything. She says will be 10 minutes and I send down. 40 minutes go by and she calls me up and asks for ID and give to her and she says oh wait there not ready sit back down for minute. So I sent down for couple minutes she gets them and hands my medicine to another employee and she calls me up and asks for my ID again. I ask is this a normal procedure of how things work asked person in charge and she was rude with me saying I’m rude for asking a question about all the problems have had. Then I say who is above her and says store manager and if I wanted him called over. I said yes and he comes over with a security officer like I’m a damn criminal. When I’m the one called for him tell him situation and that the employee was rude to me and he looks at me like I’m stupid and in wrong for asking questions when I’m the customer this is beyond bad service and I just said leaving and will go to different pharmacy from now one. You would think would want people going 20+ years but guess not."
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