Walgreens 7420 Secor Road, Lambertville, MI 48144

"The pharmacy at this particular one is absolutely horrible, find another Pharmacy. Their customer service is very lacking, they have the audacity to be short with the customer when the lines are backed up. They have no sense of urgency on their side. They will finish their own personal conversations before attending to the customer. I don't think they could get any slower. But they might look at this as a challenge. I think they need a new manager at best. Something is not working right at this Pharmacy"

"We had an unfortunate experience in the pharmacy. My wife had a prescription that was sent in around 12pm and it wasn’t fulfilled until 6pm, even though it was promised to be done by 1pm and then when we called later it was promised to be done by 4:30pm. It probably would have been later if we didn’t go in and have them fill it. It was for my young daughter so she could breathe better and we didn’t find ourselves in the hospital. One of the employees, Lisa was her name, gave my wife a hard time and tried to charge us without even asking for our insurance. Also, while mixing the medicine with water, she used two different amounts of water for the two prescriptions we had filled, so we questioned her about it wanting to make sure that it was the right amount before we gave it to our child. After my wife questioned her about it, she yelled at my wife and stormed out of the store. We will never shop at this Walgreens ever again."

"I left Kroger thinking the service at the Walgreens pharmacy would be better. I was terribly wrong. I am done going to this pharmacy. Kale, if that is really her name, they were really reluctant to give me her name after I asked for the manager. Obviously none were present. She has to be taught customer service, wait she really needs to get a job mowing grass because she has no clue how to treat people."

"This Wahlgreens pharmacy location is absolutely terrible. They simply cannot get their * together. They never have prescriptions on time and quite honestly operate like they have no idea what’s going on. Not an organized company. Automated system sucks. Not going here ever again."

"I cannot deal with the pharmacy staff at this Walgreens any longer. I’ve been trying for over two years but am fed up with the constant rudeness, incompetence and horrible customer service. While it’s not their fault when one of my son’s medication‘s is on a nationwide shortage, their attitude, and basically telling me I am SOL is not helpful. My son is on the same medication for 12 years and I’ve never had any issues with Walgreens until we moved to this area. I’m not sure if I should try to switch back to the Walgreens in Monroe or find another local pharmacy, but I can no longer tolerate this behavior. The “operations manager” who answered the pharmacy phone today called me rude because I questioned why I’ve gotten four different answers in the last four days about one of my sons medication’s. His medication is in stock so it isn’t a shortage issue. Today she tried to tell me that it was because it was too soon until yesterday yet during the four previous calls and in person visits, no one said anything about that. For the record, it wasn’t too soon. I track my son’s different meds religiously! Save yourself a headache and go elsewhere!"