Heinen's Grocery Store

"Heinens is pretty good considering grocery stores in general lack service. Would like to see them not up charge prices for grocery delivery. Their prices are high enough! Would like to see more bread items baked FRESH and not put out thawed from the freezer. That’s the whole idea of a bakery, bake them fresh in store"

"Stopped in on a weekday afternoon for a lunch to go. One of the neatest, most well stocked grocers in the county. I selected a Godfather wrap to satisfy my hunger before a long drive drive and checkout was a breeze. Great selection and top quality foods."

"I can't recommend the bakery - we were charged for 5 packs of 6 - this is what we picked up. They're sliding all over and will be a mess by the time we get them to the party."

"Was at the Brecksville Heinen’s today and the head lettuce was brown and I mean all the heads were. Then the green peppers looked like they had mud on them. I asked the gentleman working in produce if they had any green peppers that did not have mud on them. He said it was not mud, maybe something in the way they packed them or maybe something they were sprayed with! One, the Heinen’s of old would never have put anything like that out and two, how come they were not cleaned up in the back room. I do miss Szalay’s in the winter! Never had to think twice about Heinen’s produce. How sad."

"Rest of the store is great, however, the deli is absolutely horrible. Product quality has been poor and the service is always slow. I try to avoid it by ordering ahead, but it seems like you get punished more for doing that than waiting in line. Excuse today is that there was a paper jam, despite there being a TV SCREEN saying two orders had been on “one minute” status for the last 15, yet no one working thought to question that. I’ve also been getting screwed over on cheese the last month or more. If it isn’t dried out and have blades marks it’s got small pieces of meat mixed in them."