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Monro Auto Service and Tire Centers
1385 South Main Street, Bryan, Ohio, United States
About the Monro Auto Service and Tire Centers
Monro Auto Service and Tire Centers is a trusted car repair and tire store located at 1385 South Main Street in Bryan, Ohio, United States. With a team of experienced technicians and a wide range of services, Monro Auto Service and Tire Centers offers quality repairs, maintenance, and tire options for all makes and models of vehicles. Whether you need a simple oil change or a more complex repair, you can count on Monro Auto Service and Tire Centers to provide reliable and efficient service. Visit us today for all your automotive needs.
Photos of Monro Auto Service and Tire Centers
1385 S Main St, Bryan, OH 43506, United States
Opening hours of Monro Auto Service and Tire Centers
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
07:30 - 18:00
Sunday:
09:00 - 17:00
Reviews of Monro Auto Service and Tire Centers
"Got 4 new tires and alignment. Was there for maybe an hour and half. I was impressed. Fast affordable work, friendly customer service"
"Came in for fallen exhaust. Very friendly staff. Fast service at a decent price. Will tell you what you need and agree to before doing anything. Highly recommend"
"Steve was horrible to deal with I went in for and alignment on my truck and when I picked up my truck they had put it in 4wd for “getting it in and out of the shop” so when I go to leave my tire catch the dry pavement and snap my cv axle bc they failed to tell me it was in 4wd. And now they will not cover the cost of the damages. Steve was very rude and should not be in the position for customer service he told me that I needed to pick up my junk vehicle bc they would not fix it. I myself will not be returning to this place for any work as they are dishonest and the customer service skills are poor."
"It's one thing to have your vehicle serviced both professionally and properly, but is another thing entirely to be treated with kindness respect and overall thoughtfulness. The staff at Monro in Bryan are the reason I continue to return there. They do excellent work, keep you updated appropriately and are mindful in how they greet and treat people."
"Writing in regard to an ongoing experience that my elderly friend/co-worker is experiencing with the Bryan, OH location. Want to share honest insight for others. A vehicle with no prior issues needing a simple oil change service is brought to this location on August 1, 2023. Immediately following service an issue is noticed by the vehicle owner that there is significant oil leak coming from the oil pan. The oil pan is now stated to have a crack in it near where the drain plug is located and needs replaced. The company at first show no desire to assume responsibility for the damage or willingness fix. After speaking with claims of Monroe Muffler, and getting in touch with Travelers they stated that they will be in contact with this location to correct the issue at no cost to the owner of the vehicle. Following this conversation and now being a week later the vehicle is still sitting at this location and the owner continues to try to get some resolution or even correspondence from the company. It is now Aug. 7th and still does not have his vehicle returned and in non leaking condition. My personal thought, any technician who initially performs work conducts an analysis and documents any known issues which would normally be brought to the owners attention as need of repair. If there had been any sign of leakage or prior concern, it would have been informed to the owner prior to work being performed. The realistic truth behind the matter is that a poorly skilled and unsupervised employee likely over torqued the drain plug when tightening causing the crack in the pan. Why wasn't a final inspection of work performed to confirm no leaks? I hope that this review helps others understand the level of customer service that can be expected by this specific location and consideration of how these days without transportation has affected a hard-working and honest individual. He cannot even seem to get a phone call from this company. Already makes me weary about taking any of my vehicles here."
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