Falling Oaks Homeowners Association (FOHA) Swim & Social Club 810 Guilford Boulevard, Medina, OH 44256

"I signed my son up for 3 sessions of swim lessons. The first session was chaotic. On the first day we were notified that the times were incorrect. They are short staffed and the kids made very little progress. A little over a week before the next session I got an email saying the Google sheet didn't have info and we needed to sign up again. Then we received an email saying the session was full and there wasn't a spot for us. At this point all the other places locally are full also. As a parent, I find swim lessons to be incredibly important and since we chose this place (that had great reviews) instead of 6 weeks of lessons we will only have 1 this summer. I would understand if they would at least close the enrollment or let us know it was wait-list only. Communication was terrible and it is very poorly organized. When I emailed my concerns I was told this is the way it is and they have no intention of changing it."

"The water was the perfect temperature, however two stars are off for the fact that the baby pool was out of order and the bathrooms where not very sanitary looking."

"LOVE FOHA. Great family pool, AMAZING clubhouse for events . Loads of close parking at Heritage Elementary. Wonderful place for swim lessons."

"Very poor service. I needed to cancel my reservation for the party room, within the guidelines of their contract, and requested my refund. I was told it was sent out 2 weeks ago and have yet to receive it. When trying to make contact with the company to inquire about the refund, I have not gotten a reply and been ignored. I would not recommend doing business with this company. So everyone is aware there is very limited parking at the facility. I believe 7 spots across the street only. When asked about parking they advised me to have my guests park at the elementary school across and down the street. Not ideal for a party of about 60."

"Amazing!! kids lessons are the best! Thank you to the hard working instructors! Extremely grateful for the people that stepped up and saved the pool!!"