Goodwill Industries of Greater Cleveland & East Central Ohio

"Goodwill really disappointed me with the whole no color tags ! The prices are high enough! Now we have to purchase 30.00 worth of merchandise in order to receive 5.00 dollars off! I appreciated knowing I can find items with colored tags discounted ! Now I feel like I’m shopping at dillards for overpriced used clothing. Please fix it"

"One of my favorite Goodwills in the area! It’s a nice location with a big selection. I agree with some reviews that prices are out of hand. It seems like an issue they’ve corrected though, becaeue the last time I was there I found a bunch of nice name-brand women’s clothes and things were priced very well."

"Very long line with only 1 cashier. Manager came up to help but then walked right on back to the back even though she saw 3 other people in line. Waited over 10 minutes in line just ended up walking out."

"The home furnishings often have brand new items, and unfortunately it means the prices are set as if we were in the Target from whence these items came. Clothing is a train wreck- the sections are never organized. And frankly I wouldn't mention this but I feel like we can be vulnerable here in the google- the vibe here is just hostile, right? There's just something about it I find off-putting. I don't really care about customer service at a good will because like, who cares, it's a thrift store, but man. Spicy."

"Just made a quick stop to browse and it was overpriced and disorganized esp the clothing. I was finding all sorts of sizes when looking in a size category. When I did find something they wanted 5 bucks for a kids shirt with stains.. stuff just thrown on the shelves. Won't visit that one again."