Arnie's West Branch Steak House 5343 Ohio 14, Ravenna, OH 44266

"The whole staff are kind, professional and efficient which makes dining there an enjoyable experience. But want to recognize particularly the hostess Layla and are waitress Sharon who go out of their way to accommodate the customers and have a great attention to detail."

"The host and the young ladies clearing I give a 9 the food gets 10 but the waitress, that’s another story! We were at a steakhouse and ordered top sirloin so we did not spend a fortune but I had a diet soda and then a long island iced tea. My husband had an iced tea. She was at our table as needed, not one refill for my husband! I would have also liked a refill. She brought the check not asking if we wanted dessert as well! I would have asked for coconut cream pie, as I heard another waitress tell a table what was available. I had my choice of restaurants but chose here for my birthday dinner. We had been there for 2 Christmas parties and it was good. My thoughts ask the wonderful bus person to refill your drink if you are biased financially by your waitress. Being a former waitress I tip 25% or more for great service but 20% for horrible service. $57 plus $11 tip was appropriate for the service. Steaks were cooked perfectly as well as the sides, lovely hostess and bussers. Wait time not bad either. You never think a customer will leave a small tip, you treat all the same! I hate leaving a review like this, so sad I did!"

"Always a great home town restaurant to eat at. steaks , chops, skillet of mushrooms, apps, pretty much everything is very good. Service is great. Prices are standard, and the early bird specials are great as well. Staff is friendly and attentive. The dining area is very clean. A+++"

"This was our second time dining here. The food is amazing, portions are generous. The reason for 4 stars regarding service.... there was a lack of communication about cocktails. The hostess shouldn't take a drink order if she's not going to let the server know. Otherwise, everything else was wonderful. Thank you."

"Excellent dinner. We shared an appetizer combo. The steaks were perfect, the 8 oz NY strip and the 12 oz ribeye."