Bay Village Branch

"This is an updated review based on the new library building. For an affluent city like Bay Village, you would think that they would be willing to expand their materials collection when they move into a new building but it seems that it has shrunk significantly in quantity and quality, especially their nonfiction and adult collections. Chances are that you most likely will not find what you are looking for and have to order it online from another library. The older building was smaller and it had more shelves compared to the newer building. The new library building also doesn't give it a comforting and quiet vibe either but that personally is coming from me, who used to come to the older building all the time growing up. It's nice to see the librarians still kind and helpful as always, although it seems that some of them have left. I'm not trying to be cynical and it is still a nice library, but it just lacks in certain things."

"Umm... Aren't libraries supposed to have books? The old building had a very nice selection of reading material but sadly this one is a waste of space."

"As a nanny I am constantly looking for places to take the kids and more importantly that are free. This was my first time here and it’s truly a beautiful place. The children’s area is a little smaller than Fairview but still plenty to do. The one thing that I love about this children’s area is that it is closed off, has a family restroom, computers and a self checkout. I didn’t have time to look at the rest of the library but what I could see it’s very nice. They have a teen space, innovation space, fireplace, many study areas and I was told there is an outdoor space upstairs. The staff were very welcoming and polite. This library is wonderful. If I find a coffee shop inside it will be perfect lol"

"I came here to get some with my passport renewal. Honestly, my expectation was low because of how these paperwork-esque situations often go (where you can tell the person really doesn't want to deal with you). Well, I was more than pleasantly surprised. The individual I first spoke to immediately assisted me and got the process going. Without even asking she reviewed my paperwork and made sure I had what I needed, and offered additional help. Really, this was a phenomenal experience given the annoying and tedious process, and I can't say enough how kind and helpful the woman who helped me (and the other staff) were."

"Yesterday my toddler and I went to this library for the first time. It was a beautiful library with a great kids room. While I was there someone accidentally took my diaper bag home with them that had my wallet and car keys in it. The staff was so nice and was able to find a phone number in their bag and got a hold of them. The woman had just gotten her baby down for a nap so the manager drove to her house and got my bag for me. The staff really went above and beyond for me and I greatly appreciate it!!"