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American Freight Furniture, Mattress, Appliance
5375 Ridge Avenue, Cincinnati, Ohio, United States
About the American Freight Furniture, Mattress, Appliance
American Freight Furniture, Mattress, Appliance is a one-stop shop for all your home furnishing needs. Located at 5375 Ridge Avenue in Cincinnati, Ohio, this store offers a wide selection of furniture, mattresses, and appliances at affordable prices. Whether you're looking to upgrade your living room with a new sofa, find the perfect mattress for a good night's sleep, or update your kitchen with the latest appliances, American Freight has you covered. With a commitment to quality and customer satisfaction, this store is the go-to destination for all your home goods needs.
Photos of American Freight Furniture, Mattress, Appliance
5375 Ridge Ave, Cincinnati, OH 45213, United States
Opening hours of American Freight Furniture, Mattress, Appliance
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of American Freight Furniture, Mattress, Appliance
"Not off to a great start with my first experience. Shopped in store for a refrigerator & delivery was scheduled between 1-5. It is now 8:12pm with zero communication initiated from the store. I called the store at 2:30pm to ensure we were on the schedule for today and again at 5:15pm considering it was 15 minutes outside of the delivery window. At 5:15 I was told to still expect delivery today and that they were loading my item onto the truck and I was second in line for delivery. I readjusted my entire day and evening (including bedtime with a toddler) to accommodate this delivery. I called repeatedly from 7:52-8pm when the store closes to try and get in touch with someone with zero response. I wasn’t given the driver’s phone number or any way to contact the actual person with my item. I would have preferred an honest expectation of delivery over empty promises with no follow up or through. It would have been better to know it wasn’t coming today than to be anticipating it and not receive it. **EDIT** The delivery took place the day after they originally scheduled me for. The delivery men were efficient and said that they had no idea about the promises that were made to me yesterday. I've worked in logistics before with home deliveries and know how inconsistent communication can be from salesman to client and salesman to delivery teams. This company clearly needs improvement on the communication side of things regarding execution of deliveries. Unrealistic expectations given to customers by salesmen is the worst part of logistics."
"I hate writing bad reviews, but I purchased an item online that said was in stock. Drove 30 minutes to pick it up just to be told it wasn't in stock, but I wasn't called because "there might be something else in the store you want". Very frustrating. The person that gave me my refund was nice but it was a waste of two hours of my time. I would only buy here if I was buying in person."
"Don’t buy online. The couch I purchased that stated “In stock” turned out to not only be out of stock, but discontinued. Sure didn’t stop the money from coming out of my account though. Customer care/service is poor."
"Big rip off. I bought a a sofa set nice with protection plan that covers all damages. The sofa broke. I called filed a claim.Never heard from them. I called in to see the status. They cancelled my claim. Because they said I didn’t call same day. And no I didn’t wait weeks or months. Maybe a day. Smh don’t but with them."
"I went in looking for a mattress I could take home same day. the one i picked out was not available at this location, but Shon was very helpful and worked with me to find another location that i could pick it up from. He was very patient and helpful. the mattress itself was very affordable but super comfy"
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