Fricker's

"Fricker's is declining so bad. We've been going there for the last 10-15 years, and we noticed 3-4 years recently that everything's changed, the service wise. I was hesitant to give 1 star. However, I have to. We went back there last night (and 2 visits before in 2 months). My oh my.....the service was really slow! 3 different servers, around 7ish (not really busy), only 3 tables, and we waited over 1 hr to get our meals. The servers didn't check on us or at least informed the update on the meal (I used to work in food service industries, and we always informed customers-at least courtesy). The order was wrong. They gave me kinda BBQ sauce (dark, sweet flavor) instead of very hot sauce for my wings. The server said it's the very spicy one. Trust me, I've ordered this so many times, and I know what it looks like. She took it back and I had to wait for another 30 mnts for a new order. My family's almost done with their meal, and I got mine later. The server took off my order bill (thanks!), and I noticed she put " Nashville on side" on my 1st order and charged me on that (indicated for my very hot sauce). Also, she forgot to take off the free kid's meal on the bill. I reminded her, and she took it off. I said to my husband it's weird that Fricker's has this daily special meal (79 cents wing on Mon & Tues, Beef 7 bucks on Weds etc.) and the place is not even filled, it's pretty much dead. My husband said, " Because the service sucks!" Now I believe what he says. The last 3 visits recently within 2-3 months show the same patterns, service time, courtesy, etc., not improving. It's really sad seeing Fricker's is going down the hill like that."

"I just tried to place a carry out she the white lady said I had to used my credit card I say I wanted to pay when i get there. She stated it's been a the rules And hung up on me. First she wanted me to place a order online because she was about to count her draw down I guess. I told her I already tried that and it didn't work so she put me on hold for about 8mins before she told me I had to use my credit card. This was about 11pm on a Thursday. Customer service sucks"

"My son's choice for his birthday, wings and sports. Naked wings are better than breaded. Service was a little wonky but a very nice person. Onion straws were killer"

"I usually enjoy Frickers but this time was pretty bad. Ordered at 730 and was told it would be ready at 8. Got there 815 and waited 15 minutes for food. The steak was a joke and the $5 monkey bites were tiny, but when we went to eat they were so hard I couldn't even put a fork into then. They didn't include our side sauces. I'm usually a fan of Frickers but the only thing we enjoyed from the meal was the wings. Come here for great wings."