Georgio's Oven Fresh Pizza Co 13942 Cedar Road, University Heights, OH 44118

"Not sure if it’s new ownership but what a jerk who just answered the phone. For the past few weeks I have ordered called ahead and ordered a large number of breadsticks from the SOM center Giorgio’s. Each time I pay when I arrive. Today I finally realized the Cedar Rd. Giorgios is Back open after suddenly closing which is closer to my neighborhood. I contacted the store to order breadsticks for the next day and the guy on the phone said I have to pay right now over the phone which has never happened!! I had cash from the booster club account… Oh well too bad for him he missed out on the sale, and I will never order there again. I immediately called Mayfield Giorgios were they were nice and friendly. They took my order and accepted payment when I arrived, and I tipped them!"

"All food was burnt . We ordered 4 different things and they burnt . Not a first time. We will not back again . Period ."

"Looks like 3 stars, tastes like 1.5. Couldn’t even finish it. The cheese was all wrong, didn’t even taste like it was melted- something was just all off with this- worst calzone I ever had. The interior of the place was also dirty. Regional management should really visit this place to get things in order. Though I do feel bad there was only one guy working."

"30 minute wait for burnt chicken tenders AND Joni fries. Like how do you mess up chicken tenders?? Their wings were nasty too; I definitely prefer the Richmond location over this location. Deformed undercooked chicken wings, highly disappointed."

"I've been eating Georgio's for most of my life, having grown up in the heights, and I've always liked them... This location today, though, was absolutely awful to my friend and me. My friend ordered me a pizza because I've been sick, with no cheese (he didn't select any cheese choices in the Slice app and there was no "No Cheese" choice), because I'm lactose intolerant. When they delivered me a pizza with cheese, he called them to ask for a refund or replacement, and instead of just eating the couple bucks of cost, they blamed him for not saying "no cheese" in the message. They refused to give a refund, and told him to call the app he used. He did this, and the app rep called them with him on the phone. The Georgio's employee they spoke to at this point called my friend a liar for pointing out that one of the employees admitted to not reading his message, then hung up on him when he got angry about them calling him one. After he called again, they agreed to re-deliver the pizza, something they could have done in the first place... and when that 2nd pizza was delivered, it didn't have any chicken on it, despite that being in the original order (you can see it in the first photo). I'm eating it anyway, because it's been hours since the original order. It's amazing to me that despite there being a legitimate food allergy complaint about a simple mistake they made, they wouldn't just own up to it, made my friend run around in circles just to try and get his money back for food that I couldn't even eat, and then they STILL couldn't get the order right. I've worked for restaurants and customer service for the last 8 years... This entire situation was utterly ridiculous."