Marco's Pizza

"Definitely my last time going here. I ordered a specialty pizza and added jalepenos and onions. They got the extra ingredients right, but didn't put the meat on the pizza. How does something like this even happen? I got a side container with a handful of microwaved ham and chicken to put on the pizza myself when I got home. This is the fourth straight time I've had an order messed up. It's just a few blocks from my house, it's cheap, and it typically doesn't taste bad. This particular restaurant absolutely needs closed for a week and everyone needs retrained, badly. There's a need for extra staffing as well, as they are always shorthanded it seems. My order was supposed to be ready at 6:02. I got there at 6:07. After all the waiting around, I got back in my truck with my half assembled pizza at 6:38. A new all time low for this place with all things considered that happened on this order. I felt bad for the girl working up front because she was working hard and wasn't the one who messed up my food. Other customers were standing around inside when I got there, so there were people there who waited even longer than I did."

"Little Caesar’s does better than what I have received from this location multiple times. Tonight was the worst of it. 30 minutes late (don’t care about that but when the receipt is black from sitting in the hot bag at least have the order right) pizzas were lightly cooked floppy and very sad looking. No crust toppers, missing ranch, cheesy bread didn’t have garlic butter or romasean. As a former marcos employee I try to stay brand loyal but this place needs some quality control before I can return"

"This location values cutting corners than cutting pizzas. I placed my order 50 minutes prior to closing and showed up 20 minutes prior to the closing time and the doors were unlocked and I was greeted by two woman on their phones saying it was closed. Absolutely unbelievable."

"Order 150 on 8-7-23. I'd review it if I actually received it. Thankfully I wasn't charged after checking my bank account. But when you get an order number and say you'll receive an update, you expect one. The order was placed around 10:10pm and It estimates I'll receive my order around 10:48pm. Doesn't arrive. I'd appreciate a notification on the website if that was too late to order for this location as I'd go somewhere else rather than wait. This experience is also why I'm writing a review because I've had several orders where something was missing on toppings, the pizza was a grease pile, or the wings were a joke on size. Also I don't think Marco's knows what a well done pizza is, as every time I order it, I have to put the pizza back in my own oven for a good 5-10 minutes so it's actually done. To be fair, I've not had any bad experiences regarding service as everyone has been polite that I've dealt with, and honestly I don't think a lot of these things are necessarily the worker's faults. I've also continued to order with Marco's because of my good experience in the Marysville OH location. My request is please give your staff a better website as the recent update has been a downgrade. Set up a notification system for orders that are cancelled by the location so I know I won't be getting anything. And please find a way for Well Done pizzas to actually be Well Done and not barely be baked."