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Famous Footwear Outlet
549 South Chillicothe Road, Aurora, Ohio, United States
About the Famous Footwear Outlet
Famous Footwear Outlet is a renowned shoe store located at 549 South Chillicothe Road in Aurora, Ohio, United States. Offering a wide selection of stylish and affordable footwear for men, women, and children, this store is a popular destination for shoe shoppers looking for quality brands at discounted prices. With a convenient location and excellent customer service, Famous Footwear Outlet is the perfect place to find the perfect pair of shoes for any occasion.
Photos of Famous Footwear Outlet
549 S Chillicothe Rd, Aurora, OH 44202, United States
Opening hours of Famous Footwear Outlet
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
12:00 - 18:00
Reviews of Famous Footwear Outlet
"Excellent customer service!!! At Famous Footwear in Aurora I purchased $80 Asics running shoes for my daughter on August 3, 2022 for her to wear for cross country practices & meets. She doesn’t wear them to school or for play, just cross country. She came home today with these holes in the shoes. I called Asics, their policy is to fill out the online warranty form, wait 3-5 business days for a possible approval & then receive an online credit to purchase another pair to be delivered in another 3-5 business days. She has daily practice & 2 meets this week and it didn’t seem she could go that long in these shoes. I called the store and spoke with the assistant manager Chris. He explained that store policy doesn’t allow returns or exchanges of shoes that have been worn, but if I couldn’t get anywhere with Asics, to bring them into the store and he would see what he could do. I did call Asics back with the same results. I brought the shoes into the store and Chris couldn’t have been more understanding or helpful. He agreed that 5week old shoes shouldn’t be showing that kind of wear & tear and fully refunded my purchase, even applied a coupon for me to purchase another pair for her. As assistant manager he has the discretion to make exceptions to policy when warranted. Thank you to Chris for helping us out and to Famous Footwear for allowing their managers to make real time decisions to accommodate their customers. Thank you!"
"I worked retail, I understand customers can be jerks,and some complaints can be utterly ridiculous and unfounded. However- I witnessed an Absolutely disgusting interaction yesterday by an associate there named Miriam. This associate was actually bullying a customer at the counter, with a child/ teenager that is also working there. Miriam accused this poor woman, her customer, of identity fraud when she was looking up- her acct, had her rewards card and her drivers license WHICH WAS IN HER HANDS. Miriam was being loud and ridiculous while this woman poor woman just stood there. The entire store didnt need to know that she was unjustly accusing the customer of identity fraud. The associate Miriam and her teenage cohort laughed at and ridiculed this poor woman to the point the poor woman their customer, snatched back her Ids AND RAN OUT CRYING. There was no reason for this associate to do that to her, there was no outward reason to suspect her of anything. She was attempting to buy 1 pair of children's shoes and I believe pack of socks. I felt so bad standing there watching this woman show her Ids proving it was her only to be audibly laughed at by these horrible women. I can/did get shoes elsewhere, and even if it cost more, it's worth it to not be treated in such a horrible way."
"UPDATE STORE HOURS!!! Hours posted online AND when you call the store both say 8pm. Got there a few minutes after 7 (wed) to pick up my order and they were closed. I love this store, but I drove 25 minutes to pick up only to have to go back tomorrow. Frustrating!"
"This store is located in a OUTLET Mall, it's safe to expect discounted pricing. Found the prices are the same as stores in a traditional strip mall. Not impressed. Staff was too busy stocking and chatting to help. Will not return."
"Both my daughters got matching cute Niki shoes. My son was able to get a pair of adidas like me lol. Everyone liked there new kicks. Staff was friendly and good selection for everyone."
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