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Verizon
1135 North Shoop Avenue, Wauseon, Ohio 43567
About the Verizon
Verizon is a leading telecommunications company located at 1135 North Shoop Avenue in Wauseon, Ohio. This Verizon store offers a wide range of services including cell phone plans, devices, accessories, and home services. With a reputation for excellent customer service and cutting-edge technology, Verizon is a trusted destination for all of your communication needs. Visit us today to experience the latest in wireless technology and top-notch service.
Photos of Verizon
1135 N Shoop Ave, Wauseon, OH 43567, United States
Opening hours of Verizon
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 17:00
Reviews of Verizon
"Don’t waste your time here. Go to 1440 Secor rd. You’ll find better service there"
"My experience with this store, especially Michael Mc Nally was awesome. I would recommend to anyone. He got the job done and was very courteous."
"Very helpful for someone who is not tech savvy. THEY are the best and very friendly."
"Excellent service by everyone at this location, couldn't ask for better service or nicer employees."
"I wish I could leave ZERO stars. Yesterday, my disabled husband, my 82-year-old mother and I got new phones. We were helped by someone named Zach who had just clocked in at 11:00 and said he would be there til 7. We had to return to the store, because my mother's contacts were not transferred from her old phone--a mistake I agree to share, because we were asked if everything was okay with the new phone...my mom checked her Facebook, and saw the "Contacts" icon, but we should have been prompted to send a test text or call. After calling the store's number, an agent from some service center advised us to go to the store when we explained the problem with the contacts. We went back at 4:00, and we were told Zach was on his break. Maybe a direct call would have been more helpful so we would know to go back when he was there! At 6:00, we were told that he left early and there was some confusion as to whether the contacts could be retrieved! They were transferred over and I was only going to leave a few star review about this and the fact that the store was not clean--the floor had not been swept all day with trash, blister packs from cold medicine on the floor. We had to ask salespeople their names. The other associate didn't have a Verizon shirt on, which seems unprofessional. One day in with new phones; however, my husband is not receiving replies to texts, most importantly to his hired caregiver. I called his phone and it goes directly to voice-mail. While riding in the same vehicle, he mentions he is sending me a link in a text and I receive a text from someone with an entirely different name! Mystery solved--he had been sold a phone with a different number, but now with all of his information from his old phone on it! A call to the store number obviously went to the service that suggested we find an agent in Technical Support. A 99 minute phone call using 2 devices with 3 different agents, ultimately from the escalation department resulted in configuring the new phone properly to my husband's number. All of his contacts and pictures were on the new phone; so, we were essentially then WITHOUT a new phone for about 30 hours, or one that could only call out. Disgraceful sale to someone who doesn't rely on others for mobility, let alone to someone who DOES! So much for supporting a small town business when I had the choice between this store and others."
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