Allen Edmonds,

300 Park Ave Ste 160, Orange, OH 44122, United States

"Disappointed - I previously had a couple of problems with one pair of squeaky monk straps and another pair of oxfords that were a bit tight. When AE was at the Eton location, the associates applied some kind of conditioner and the squeak went away instantly, and they stretched the other pair in-store - those were ready in a couple of days. At Pinecrest, when I asked about the conditioner for a new pair of monk straps, and about having a pair of loafers stretched, I was told that they would not condition my shoes, and they only offered to send the loafers back to the factory for stretching and I could get them back in "a few weeks." Giving one extra star for the associate being professional and very apologetic, but overall, I'm extremely disappointed in the fall-off in service."

"Had a problem with a pair of shoes I ordered, Brian stayed late to make sure I was given a more-than-reasonable solution. 10/10 recommend this store, Brian is extremely helpful and truly knows and cares about AE products"

"Service , knowledge, and quality footwear are what you get at Allen Edmonds Store. I own a lot of Allen Edmonds shoes. They are well built goodyear welted shoes that are made in America. They have very nice traditional men's shoes and in sizes you probably didn't even realize existed. No matter the shape of your foot They will be able to fit you with a shoe that fits right and looks good. If you have been thinking it's time for a pair of adult men's shoes, then an Allen Edmonds store is really your only choice unless you're in NYC or LA. Stop wasting your money on junk shoes and invest in a quality shoe that can last a lifetime if they are cared for."

"Great experience with the store. I am out of the country but needed to have an item returned I purchased online, Brian was able to help me facilitate the return. My family member dropped the item off and had only positive things to say about the staff and the store. I cannot recommend this location enough."

"I have always had really good service here, even when I had some sizing issues on some new dress shoes that I purchased. Don't let the high prices scare you away, I have 2 pair of Park Avenue's that have been going strong for 5 years now. Before buying Allen Edmond's shoes, I was replacing my dress shows every year. Long term these shoes are way more comfortable, look much better, and are a better value."