GetGo Café + Market 4254 Mayfield Road, South Euclid, OH 44121

"They are very helpful with my new advantage pay account. I seem to need help sometimes and they are very nice and patient"

"I was just here on a cold snowy gray day to take an order and today, every single employee greeted me with a sincere smile. Their friendliness and kindness really stood out as remarkable. This means a lot to me in the world of customer service so I just had to stop and give them the 5 stars they deserve. It's also a very clean, well stocked store."

"I stop in your store Sunday afternoon. The service upfront in cashiers were politely rude at best. I stood in the middle lane which was the correct lane but switched to the first lane where another customer was standing. The manager on duty or lady in charge didn't say anything to the person standing there until I moved over because your service was too slow in handling lottery. There is only one sign that says line forms here but when entering your store most customers will probably go to the first lane because they can't see your signage. I probably waited 5 minutes or more which is understandable since I worked retail. What's not acceptable is the snarls and total disregard for customers standing to be rang out. The lady in charge in an authoritative voice would say the lane is in the middle. My problem is if the lane is in the middle and there is no signs plus three people behind the register that resemble employees how would customers know? Plus in asking me how my day is going and I say better now the remark of " you're fine you're alive",is neither here or there in customer service after waiting. How about teaching your employees to be customer sensitive in being apologetic when they know that customers have waited. I retired after 35 years in retail and understand the stress in serving customers and I also recognize rude cashiers when I come across one or two. You have several at this location. Fix it since we pay there salaries by shopping your store."