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Goodwill Industries of Greater Cleveland & East Central Ohio
16160 Pearl Road, Strongsville, Ohio, United States
About the Goodwill Industries of Greater Cleveland & East Central Ohio
Goodwill Industries of Greater Cleveland & East Central Ohio is a charitable institution located at 16160 Pearl Road in Strongsville, Ohio. This institution serves as a clothing store, furniture store, home goods store, and general store. With a mission to empower individuals with disabilities and other barriers to employment, Goodwill Industries provides affordable and quality items to the community while also creating job opportunities and fostering independence. Shop at Goodwill Industries to support a worthy cause and find great deals on a variety of items.
Photos of Goodwill Industries of Greater Cleveland & East Central Ohio
16160 Pearl Rd, Strongsville, OH 44136, United States
Opening hours of Goodwill Industries of Greater Cleveland & East Central Ohio
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Goodwill Industries of Greater Cleveland & East Central Ohio
"I just had the rudest encounter during my drop off of donations to this location. The Spicolli looking kid was yelling at everyone while they were dropping off at the pull-up area outside. Meanwhile he wasn’t lifting a finger to help anyone. Just yelling. I will not be bringing donations to this location in the future. There are other more appreciative places to donate."
"I was in Goodwill today and when I walked in I noticed there was no color tag listed on the sign for 50% off. When I got my cart there were a stack of lime green papers stating that a great sale was going on. I read it and could not believe my eyes. It said if you spend $30.00 at Goodwill you will get $5 off, if you spend $60 you get $10 off, and if you spend $90 you get $15 off. I have never spent $30 at any Goodwill so there is no longer any discount that I will ever get. Volunteers of America has 3 colored tags on sale - 75% off, 50% off and 25% off and the last Tuesday of every month everything in the store is 50% off. And each time I leave Goodwill the clerk asks me if I can round off my my item to the next dollar amount. No wonder they are doing so badly - I wouldn't mind if this store closed down because it offers people no savings."
"The new give me five program is so incredibly disappointing. The half off tags were so fun to hunt for, and this new program just seems like a money grab. I hardly ever spend $30, so then I hardly ever get the discount. How is it that other thrift stores like the Salvation Army and VoA can afford to have multiple colored tags on sale, half off days, sales on holidays, in addition to pricing their items *much* more cheaply than Goodwill, and still be able to run all their charitable programs? Just seems greedy on the part of Goodwill. I really hope this gets changed."
"My older daughters were goofing off (not knocking anything over or disturbing other shoppers) and were physically confronted by a male member of staff. All are on notice: no laughing, no brisk walking, no playful banter. We won’t ever be back to this location."
"9/4/2023 New manager trying to shape things up, but many employees don't take pride in their work or in the store that employs them. Store and grounds need clean up. Many empty boxes on shelves have been shoplifted of their contents. There has been a used mattress leaning against an outside wall for over 2 weeks. Landscaping is littered with trash. Donation center processes new donations very slowly. Shelves are half-empty. No one stays near checkout. They all pretend to be busy at the back of the store, as far away from the registers as they can get. Customers have to wait until they are noticed at the checkouts. I have been a consistent snd loyal customer since the store first opened five years ago, but the drop in products, employee quality and store maintenance is evident. Hoping the new manager can turn it around."
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