MOCO Boutique 11001 US Highway 250 North, Milan, OH 44846

"Made a purchase on 12/19. Had the package mailed to my husbands job so no one would steal it. When ordered said shipping 7-15 days. Checked the status as I forgot about the package and it said it was delivered on 1/21/24?? That was a Sunday and it's a huge office building that is locked during the weekend. I asked could moco supply the carrier and crickets. If I know this package was coming from China I WOULD NOT HAVE ORDERED. Gonna give it another day or 2 this reach out to the BBB and my bank. Update: After a second attempt they resent (that's what they claim) another shipment. Tracking says delivered. However, still haven't received. It's almost March. Order at your own risk. For those who have received your orders glad you did."

"Ordered a couple of weeks ago— ON my order it said 1-4 day shipping. 10 days go by and I go to check the tracking and see— it’s coming from CHINA. No big deal- I’ve ordered from China before but there’s absolutely NO way an item could arrive on that timeline. I reach out- staff obviously not stateside that just refers back to the tracking site. Blames the size of my order (12 items). Reach out after 2 + weeks. Same— my items are sitting in China still- no update to tracking since 1/26. I will be filing with my credit card company and BBB by end of day tomorrow if no actual anticipated delivery or refund. Buyer beware. I get drop shipping product direct from China you are getting to that size but there’s no excuse for such terrible service or to misrepresent your store. I question the legitimacy of posts claiming “these girls are great” etc. my only interactions have been by email with poor grammar/utilization of English and excuses that don’t add up."

"LOVED my first pair of jeans I just got from them! My lower belly is under control and looks very slimmer and I feel so beautiful using them! 100% recommended it! I'm getting a 2nd pair for sure!"

"Obsessed- Judy Blue Jeans!!! Both pairs I purchased are a game changer!!! I have always had an issue finding jeans as my body is pear shaped with big butt and thighs. Every single time I buy a pair of jeans, I either hate them or like them ish…! These jeans fit so well and are so comfortable- they truly fit like a stylish glove that isn’t too painted on and not at all loose. I am so angry at myself for not finding this brand sooner. I own $350 Mother brand jeans that don’t come close to looking as good as these. I plan on buying like 5-10 more pairs!!! I am a believer and I will never wear another jean again. Honestly I never wear jeans because they just never feel or look just right but I am a changed woman. Please never stop carrying this brand!!"

"I purchased a pair of Judy blue skinny jeans as well as their “redo” policy, which they say allows you to exchange or return for free. I was charged $1.98 for this. I bought these jeans during their Black Friday sale. This is my third pair of jeans in the same brand from Moco, however, these jeans did not fit right in the stomach and were very unflattering. When I tried to start the return process, I was alerted that the jeans purchased within that sale are considered final sale and I would not be allowed to return them. I was told that I could read more information about this under their final sale policy on their website. When I asked about the Re-do policy that I purchased, I was sent a $1.98 refund and told that it did not apply. I then responded to ask that they consider further the refund I was requesting since I only purchased the jeans with the assurance that I could return them if they did not fit well. I don’t usually buy jeans online, because I prefer to try them on first. I was told that nothing more could be done. I even asked about exchanging them for another pair. I was still willing to purchase from them! This isn’t good business, and I’ve lost respect for a company that can’t honor their word. I will not be giving them anymore business."