James Family Outfitters 507 North Carol Malone Boulevard, Grayson, KY 41143

"Wish I could give them zero stars. They treat everyone like criminals out to steal them blind. They will follow you around and peak around corners just watching every move you make. It gets really annoying and is literally the only store I’ve ever been to in my life like this. Their prices are not cheap and are overpriced most of the time. I honestly don’t know how they stay in business between the prices and the way they watch and spy on you while you’re just trying to shop around. It is ridiculous. I honestly hate seeing small business shutting down but I would gladly love to see this one close or at least get under different management and learn how to treat a paying customer without lurking around corners and spying on you. Side note: I have never been followed in any other store or business ever, this is the only store this has ever happened. I’ve also heard of many people who have stopped trying to shop here for the same reasons. They tell me they would rather drive to the boot store over in Ironton Ohio rather than dealing with this store."

"Friendly Family Focused Great selection and services at great cost"

"The help was very prompt and friendly; but their prices are outrageous..... I bought my new shoes from a shoe store in Ashland Kentucky instead and saved money, even though I had to drive 30 extra miles."

"Very much all together the best place for a little bit of everything. Nice selection of shoes, sandals, boots an clothing also FR work wear. Along with belts buckles, purses and southern wear. Good friendly helpful workers & staff. Very well with greetings each customer making you feel like your presence does matter. Good prices. An awesome warranty the family place to be"