Starbucks 7580 Beechmont Avenue, Cincinnati, OH 45255

"I’m wondering if there’s something they can do to combat how busy this particular location is. Perhaps add in another espresso machine? I’m not sure what the answer is, but it took 31 minutes from the time I placed my mobile order, and 28 minutes the following day. Even an alert letting customers know the wait is over 15 minutes. I feel for the employees, but no one should wait a half an hour for a coffee."

"I ordered two drinks, waited ten minutes for one, which is normal. The other took another twenty minutes and it wasn’t until I went up and asked where it was after the barista said they put drinks out in pairs they were ordered in. I only drank a little of it after I left just to threw it away from it being awful. The worst experience I’ve had at a Starbucks. I will not be back for a long time. Good luck to those who continue to return"

"Excessive waits (online orders take 30+ minutes to fill), just so when you finally get there, the coffee was dumped for being too "old" so you have to wait again. Other customers constantly cutting lines to take priority bc they "aren't going to wait in that line" so they interrupt the baristas and throw a fit. The place is always trashed due to excessive traffic and the staff constantly being overwhelmed. Unsure how though because there are always at least 6-7 baristas staffed. Avoid this location if you need to be anywhere in a tinely manner. It's not worth the wait. Signed, I ordered my coffee at 9:40am (it's 10:13am) and it's still not ready (and this is how it goes every time. Time to find a new coffee shop to support)."

"This is definitely my favorite Starbucks location in the area around Anderson. The staff is always incredibly friendly, they are very efficient, and always make delicious drinks! I have been visiting this location to study and they have taken the time to learn my name and say hi when they see me, which is really nice personal touch! They also have an outdoor area with large umbrellas for shade, and on nice days it's great to sit outside, savor the weather, and enjoy your drink (and company). Overall, this is a great Starbucks location and I highly recommend visiting!"

"This was my first visit to this Starbucks location and I must say I was as very disappointed! When I first walked in I could see trash on the ground, coffee splatters on the windows and spills on the counters. I could almost understand if they where busy and the place was crowded, but unfortunately this was not the case. There where maybe five customers at the location and they where all sitting at tables. When I walked up to place my order I was completely ignored for the first minute, this might have been due to the fact that several of the staff felt it was more important to catch up on the local gossip. So I finally ordered and got my drink, and of course the pickup area was trashed and was in desperate need to be wiped down. You think at this point nothing else would surprise me, but again I was wrong. When I went to add cream and sugar to the coffee the trash cans where pulled out and the doors were wide open. I interrupted the employees gossip conversation to make them aware of this and their response was “I guess the girl emptying the trash forgot to finish”. They did not come out behind the counter to fix this or clean it up, but just continued to talk amongst them self’s. I hope this is not the norm for this location, but either way I think some of the staff need some remedial training!"