Starbucks 4777 Kenard Avenue, Cincinnati, OH 45232

"I come to this Starbucks inside Krogers at 4477 Kenard Ave. Cincinnati Ohio, almost every morning between 6am-7am and, this was one of the WORST! places to get coffee from. The staff here have poor customer service they’re not friend or welcoming and, are unbelievably slow with no sense of urgency for the customers. They’re never prepared or have a full inventory of products and, the employees don’t know anything about the services that Starbucks offers. I asked for assistance from an employee when I was trying to pay for my order online using the Starbucks app and, I was having trouble but the employee couldn’t help me because she didn’t know how. The app kept charging my account $25 for a $6.80 order. This was very frustrating and time consuming without any help from the employee. I won’t be coming back again"

"This team did amazing! The batista who took my order even asked how to spell my name and that's the first time it's been right on a cup in a long time! My somewhat complex order was made perfectly and the batista communicated with me the entire time to ensure it was perfect! Awesome job!"

"The new renovation within the kroger is gorgeous! Also, the workers are so accommodating! Something was going wrong when I was trying to use my star rewards to pay for my coffee and the young lady felt bad and gave me my coffee for free. Soon after the points came off and I thanked her ant ways for her efforts and the gesture!"

"Bianca was probably one of the best baristas I have ever had! She was so friendly and got everything perfectly made and in a timely manner. Sadly I didn't have cash on me to tip her. Will definitely be back and I'll have cash on me next time :)"