Poindexter 151 Goodman Drive, Cincinnati, OH 45219

"Per the comments below, they do take names on food orders now. It sounds like that criticism was from fairly early in the business’s life, and they’ve gotten some of the organizational kinks worked out, as evidenced by their not being any during my stay this weekend. The drip coffee was just fine (if you prefer a dark roast, there is a Starbucks up the block in the hospital— Poindexter is on the lighter side of medium), and the espresso was fantastic, and the egg sandwich was much better than coffee shops typically serve up."

"The staff is friendly, the service was very fast and the cortado was delicious. Avocado toast and drip coffee were very good too. I’d come here even if I weren’t staying at the hotel."

"Saturday staff was friendly, Sunday was all business (which is fine, and much less awful time-wise). However, Saturday was a complete disaster. 20 minutes for a sandwich with no variation is unacceptable for an order at the counter and wait breakfast place. One woman I spoke to had been waiting for 30 minutes for an avocado toast. While waiting I saw no fewer than 3 orders be picked up by the wrong people, there just is no organization. Breakfast sandwiches both mornings, Saturday- yolk hard, Sunday- yolk easy… Again, fine, but it would be nice to know what you are going to get. Consistency and time to get items are the main issues; food and drink quality are fine."

"Not good coffee at all"

"Drip coffee was ok Suggest that they take names with hot food orders so that on busy days, people know which orders below to the right person. I grabbed someone else's burrito. Felt pretty bad but they were not doing a good job managing the food coming out of the back. Burrito was good though!"