Starbucks

"Normally, this Starbucks is great, there's one male employee today who made me a caramel latte, and probably put one drop if any at all. So it was extremely bitter, and I asked for a little more caramel and the barista proceeds to drown the drink in caramel, after trying to upsell me sugar that I didn't want added. Now it's too sweet to drink, it tastes like straight syrup. I won't be returning if that barista is working."

"Only one barista there, Belinda. That wasnt her fault. She said "The system wasn't working" when we told her about the 1/2 off drink offer for the day, so we helped her out by making mobile orders. We ordered a hot tea and matcha cold foam latte. Belinda kept talking about how nasty the hot tea is and that she doesn't drink it. We ignored her. She then told me that although I ordered a venti cup for my grande drink she couldn't do it because "you have to get the cup size for the matching drink" I had to educate her that the larger cup was so that the foam would fit. She then left the foam off of my drink, saying I didn't order it. I had to show her on the mobile order sticker that indeed I did. Then she didn't include matcha in the cf...saying I didn't order matcha foam. I again showed her "Matcha CF" meant matcha cold foam, and showed my receipt also. She then said she didn't think I'd get that much matcha because it was downright nasty and "tasted like grass". Sheesh Belinda you don't have to drink it. Please make what I ordered. This place is laughable. The customers behind us were also vocal about being annoyed that it took 1/2 hr to get through 3 people's drink orders."

"Excellent service. This location is inside the Kroger Marketplace store. Fast service. Many gift items and packaged coffee options available. No indoor seating. Kroger has some outdoor tables."

"Always a long line, but the baristas were working as fast as I could to get everyone to the line. They cook my breakfast sandwich to order as I requested and it was very good."