Old Navy

"I placed an online order then you guys canceled it cause the sizes weren’t available. Maybe you guys need to check inventory and take down what sizes aren’t available. This has happened multiple times"

"I came here to return a pair of leggings I bought that had seams coming out of them after less than an hour of wear. I have never been treated so rudely and terribly in my life. Both the cashier and the manager treated me like I was a thief and an inconvenience. They even made the comment “We have cameras in here, you know” even though the leggings I was returning were in an old navy bag and I had a receipt and the tags (though not still attached because I had worn them for under an hour). I have shopped at Old Navy for many years but haven't been back since this occurred. I don’t plan on returning anytime soon."

"i went today around 5:50 and walked up to the door and was rudely told they were closed. all i needed was to get an online order and i checked when they closed on the website and it said 8. the 2 girls at the front were just plain rude and short one had red hair color and the other one was right by her up front. i usually love old navy but i’m super disappointed in the way their employees address customers. i don’t even want to go back to get my online order now:/ side note the doors were opened. i work in retail and would never speak to a customer who came in before close like that especially if our hours WERENT correct online."

"I used to work here but as a customer now it’s a shame how much this location has gone down hill. Rude and very unhelpful employees, ridiculous hours that don’t match what’s listed online, and a very lackluster selection, especially for men. I used to love old navy but I won’t be back anytime soon. I was glad to hear that they cut their hours due to not making any money, maybe they should ask why that’s the case!"

"I have a 15 year old daughter who order Old Navy jeans online. She wanted to exchange them, so we headed to the dreaded mall. The lines in Old Navy were long. The employees looked over worked. But our exchange was seamless and the the employees were pleasant! Thanks Old Navy!"