Torrid 7533 Bales Street, Township, OH 45069

"This store is amazing! The employees they have are outstanding, and helped pick out a few pairs of jeans for this former mormon girl. I didn't know what looked good, or even what I was looking for and the girls they have working there are really sweet! Thank you so much for all your help! I walked out of there with 4 pairs of jeans all different styles! Will be back! Thank you again!"

"I like this store but I came in over the weekend and bought a few things including two bras. I got home and one did not fit me so I took it back the next day with my receipt and everything. The lady exchanged bras for me (I picked a different one out) The cashier did a price adjustment and made an even exchange. I was confused by the bra I was getting cost less than the one I returned. She acted like she was doing me a favor. I got home and looked at my receipts... sure enough she shorted me over 10 bucks. I was bothered by that... it's just 10 dollars but how do you mess that up when I have tags on it and my original receipt. I guess she didn't want to do the job of refunding my money... I am very disappointed."

"I went into this store on 9/9/23 and every single sales associate was friendly and helpful. Joan took care of me like I was her own bestie, listening to what I was looking for and picking up things for me to try on. She listened to my feedback and helped me find things I wouldn't even have thought to look at. While she helped me, she also helped other customers and every other associate was actively helping other customers. This location has a great crew and have brought me back to Torrid after I swore them off when I had a terrible experience at the Kenwood mall location."

"Kelsey was so kind and helpful. She made me feel so comfortable while bra shopping. It had been years since I had been properly fitted. All of the staff during my visit, were kind and built up my self esteem as I tried on new things. The store is small and may not have everything in proper size but they can order it for you and have it shipped to your house, which was great!"

"It was great! Clearance was buy 1 get 2 free. My out the door price was amazing for 3 items. The staff was extremely helpful and nice."