White House Black Market

"Makayla and Tara were very professional tonight. Especially Tara who helped me with fitting everything and even brought over thing from soma. Great experience overall"

"The location in Liberty Township, Ohio was horrible today. I was greeted when I entered the store, but that was it. I went in the store to purchase jewelry, but I was being watched like I was going to take the pieces that I picked up. I tried on a dress and some pants and no one asked me if I needed a different size in which I did. Lastly, when I left the store no one said goodbye. There were 3 ladies working there watching me and my husband leave the store. White House Black Market is my favorite store. I am so disappointed. I have not had this experience at this store before."

"I would give a 0 if I could. The store associates are very judgmental. The associate that assisted me told me they didn't carry much of my size before even asking me what size I wore. She also implied that I should stay away from form fitting clothing. I am a medium sized woman. No one, no matter their size deserves to be treated this way! The way I was treated was very disrespectful. I will NEVER step foot in that store EVER again."

"I was not acknowledged until I was leaving. No one even made eye contact or responded as I attempted to get assistance. Not worth it to me so I put my items back and decided to leave. As I was walking out someone called "thank you", not sure what they were thanking me for other than for me leaving. I needed to buy a few items but decided to go to the Kenwood Towne Center instead where I will get at least basic customer service skills. When will folks realize there is A LOT of competition and brick and mortar stores are more of a novelty than a convenience....? I only physically stopped in bc my sister recommended checking out a dress they had in stock. I won't waste my time doing that again. Side note: I am a shopper you want on repeat, but I don't play so won't be back. Your loss, not mine."

"I love Liberty Center!! WHBM there is gorgeous! The dressing rooms are fantastic with chandeliers everywhere a luxurious feel throughout! The clothes speak for themselves in quality for price no comparison. The looks work great for teen-to 100 yrs old! If you are an ambitious dresser who loves to stand out in the crowd then this is your place!!! If you a professional? If you are needing that interview outfit?Prom dress? Wedding dress, social event casual to formal WHBM has it! The Birthday gift card!! The coupons catalogs stylist Liberty Center is brand new with excellent restaurants!"