Starbucks,

3420 Towne Boulevard, Middletown, OH 45005

"There was one person working, and she was doing a great job holding it down. She had a great attitude and made me a great latte."

"i’d give zero stars, such horrible service. have never been to a starbucks where the workers hated their job more. asked for three tall hot chocolates and said that my brother would be coming in a second with a water as well. he wouldn’t let me wait for my brother so i had asked if the two smalls could just be put into a bigger cup for easier carrying since we had a baby with us even tho we already paid. he refused to let us get a bigger cup and rudely responded with “no we can’t do that here”. my brother asked if he could go ahead and order a couple other things to eat seeing as nobody else was there he shortly asked what he wanted. the young man was so rude about having a second order and then anything my brother asked for they didn’t have anymore and then after everything refused to let him buy the water bottle with his order and made him go through the separate check out for just a water. while i was waiting i heard the other girls working complaining about having to make so many hot chocolates. somebody else finally got in line after us and they got their multiple drinks before we even got one of ours. i would have said something to the man working but he left immediately after saying a snarky comment to his co workers about how WE were being rude. horrible service. nobody knows how to just go to work and shut up."

"They said a large is a medium size drink now… but they charge you for a large size drink? And when I asked about the size of my drink the people got snappy with me, I’ve been going there for years and now they say it never been that way. Never going here again"

"Ordered my typical drink and made sure to mention a customization to my drink 3 times to make sure the person at the register got it right. When I got my drink it was of course wrong because they don’t listen. Save yourself the trip and head to a different Starbucks."

"The barista was very nice. I want to say her name might have been Kate or Katie? She was helpful and friendly."