Once Upon A Child - Lima

"Every time I go in there I see dirty stained up swings, nasty shoes and the prices are almost as much as brand new clothes. I try to sell my non stained clothes to them and they never take them. I will no longer shop there."

"I don’t understand why so many people leave bad reviews in regards to selling there items. I just don’t think a majority of people understand that there is a middle ground when selling. That way everyone can profit. I’ve brought plenty of my old kids clothes and such there and I’ve never had an issue. And they save me time and energy of trying to sell privately."

"Brought some items in recently (some of them brand new with tags) the staff was friendly when I dropped items off. However upon pickup it became apparent they did not go thru the Bins. They also don't compensate fairly per OUAC policy of 1/3 of their selling price. When questioned, I was informed it was a franchise location and their owner could set their own rules. Not sure OUAC corporate would agree with that. I took my items home. Stick to Beavercreek, Huber Heights, Findlay, or Ft. Wayne. Too bad, too as I was going to purge my house. Their store is pretty barren. Zero stars."

"Poor customer service! Be careful what you buy!! I bought a toy (shape sorter) which was missing pieces of which I didn' t realize until I got it home. I attempted to return it 10 days later and purchase something else and was told I couldn't because it was beyond 7 days( by only 3 days). I was unaware there was such a short return time period. I was denied exchanging it for something similar that did have all the pieces and was told I couldn't do that either because of the same 7 day period. I questioned the "shift supervisor " why it wasn't indicated on the tag that it was missing pieces and was told " because it is marked lower." Lower than what?"

"The employees are great, and they have a lot of decent stuff!"