ProMedica Physicians Arrowhead Pediatrics - Maumee

"Severed little finger almost totally off with circular saw. Really didn't think I would be able to use it let alone have it. Well Dr. Kesler and staff did an incredible job. Not only I have finger, I can use almost like normal already. Its been only a little after 2 months of the incident. Just got done with appointment which is now my last. I highly, highly recommend him and staff. I know I will go to them again if needed."

"absolutely terrible. I would never, never recommend this place. As a new patient that moved from out of state, they refused to see us on our VERY FIRST appointment because we were 15 minutes or more late. WE WERE LOST!! WE'RE NOT FROM HERE! Mind you the office had not a single person In the waiting room. So it was mind blowing they couldn't make an exception. To top it all off they couldn't even give me a reference to a different office! Instead Pamela (the old recipition that needs customer service training) just proceeded to tell me how she is sorry she can't be of more help simply because I was late. That is completely unprofessional to just refuse to help someone to who is asking for assistance or advice or resources or references. It's obvious these employees do not see their patients as the individuals they are, and that is NO WHERE ID WANT ME OR MY FAMILY RECEIVING MEDICAL CARE!!! Then upon leaving we use the public restroom to find this. Just wow!!"

"Care is average…that’s IF you can get ANYONE to answer. I’ve had to take my daughter to the urgent care and they have sent us to the ER multiple times though a regular appointment would’ve solved all issues. However, as stated above, good luck getting someone to answer the phone. It will typically just disconnect you with no further details."

"Every time we take our kids there they say all they just have a cold and send them home last time they were there. They set my one year old home come to find out he had RSV. They used to have a good doctors now it just seems like they just want the money and take care less about the patient. I will switching my kids doctor."

"This place literally dropped my 6 month old daughter. Because i have had 3 no call no shows through out her 6 months of life. But i always called the same day of her appointment after remembering that it was that day and asked for a reschedule. But this 3rd time they told me they will not be seeing her anymore and took her off the list before even calling me about it. I would not recommend this facility to no one"