A Brush Above Pet Grooming, LLC Possible Same Day Appointments

"Trina always does a great job with our little pup! She is very detail-oriented and accommodating. Thank you, Trina!"

"I have been trying to hard to find a groomer for my miniature Pomeranian and discovered A Brush Above after a quick google search and the reviews all looked good. I called to schedule an appointment and thankfully they were able to get my dog in quickly however there was a ton of barking and noise in the background so it was hard to for them to hear me to gather my information but that is to be expected when calling a dog groomer. I took her in for her grooming yesterday (2/5/2024). When I dropped her off I specifically asked if it will take 2 hours (because that is what their website suggests) but the groomer let me know that it will likely be less than 2 hours due to the small size of my dog. This was great news to hear as she gets very nervous at the groomers so to know she won't need to be there too long was relieving for me. Her appointment was at 1:00 PM and by around 3:30 PM I thought it was very odd that I did not hear from them about pick up so I decided to start driving there anyways. I called on my way to ask how much longer she had and their response was "we have been calling and texting you to pick her up since 2 PM". I let her know that I did not receive ANY calls or texts about her being done. She double checked my phone number with me and they had taken down the incorrect number- they did not confirm my phone number when I dropped my dog off. She then proceeded to tell me that she called my vet to confirm my phone number and they also had the incorrect phone number. At this point, I had already been so worried about my dog and now concerned that she was there almost 2 extra hours then she was supposed to. The phone number was one digit off so I assumed maybe the vet just heard the groomer incorrectly. Anyways, after I picked up my dog I called my vet on the way home to make sure that if they had the incorrect phone number for me that I could correct it. My vet had the correct phone number on file and informed me that a groomer had not called them to get my phone number, as they would have put a note into their system stating so and there were no notes. She even checked the incorrect phone number to see if there were any notes under that phone number. It was very disappointing to me because the price was great especially compared to other groomers in the area and her cut turned out really nice! I just cannot deal with the stress that place caused me again. While I was waiting for their call, I had thought that maybe they had the incorrect phone number- but then remembered that my dogs harness was with her and they could just double check the phone number on her dog tag. I also didn't want to call and bother them during that time because I know they were busy and it is obviously inconveniencing for them to answer the phone while others are blow drying dogs. Needless to say I won't be going back..."

"Best place to take your fur baby to get groomed!!!! Everyone is so kind and takes amazing care of my dog, Cooper, every time we go there."

"I can't recommend A Brush Above Grooming enough. We have a dog who suffers from anxiety. He used to shake so badly when we took him to his last groomer and I would have to carry him in because he was so scared to go. He has never had an issue going to an appointment at A Brush Above. I love that they don't use crates here and the dogs can roam around - this works so well for my dog. They do such a great job with his grooming as well and they are quick with it too. Our dog always leaves looking and smelling great. I also love that they can take the dog's photo and give them a bandana. The staff that works there is the best! I just wish I would have found them sooner but I love this groomer and will keep going back and recommend all of my friends to try them."

"A Brush Above was awesome! I found my new grooming place. Fast, easy, friendly and worry free! Rayne the groomer did a fantastic job with our Australian Shepherd/Border Collie mix Roscoe, (who does not do well with grooming or strangers either.) Rayne took care of him regardless of the issues and by the end of the process Roscoe was licking him for kisses! Never happens with strangers! We are sooo thrilled with his work and how patient and understandable he is. His fur also looks so shiny and it feels incredible! If you have a challenging dog who you are worried to take any where TAKE THEM TO A BRUSH ABOVE and make sure you request for Rayne! I do not have one bad complaint about this place. Excellent job to all the staff who work here, we will definitely be back!"