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Reserve Psychological Consultants, Inc.
210 Portage Trail Extension West, Cuyahoga Falls, Ohio, United States
About the Reserve Psychological Consultants, Inc.
Reserve Psychological Consultants, Inc. is a leading health institution located at 210 Portage Trail Extension West in Cuyahoga Falls, Ohio, United States. Our team of experienced and compassionate psychologists and counselors provide a wide range of mental health services to individuals, couples, and families. Whether you are struggling with anxiety, depression, relationship issues, or other mental health concerns, our dedicated professionals are here to help you improve your well-being and overall quality of life. Contact Reserve Psychological Consultants, Inc. today to schedule an appointment and take the first step towards a healthier mind and happier life.
210 Portage Trail Extension W, Cuyahoga Falls, OH 44223, United States
Reviews of Reserve Psychological Consultants, Inc.
"Oof guess I should have read reviews. I called in January of 2024 asking to find a new therapist. They said they needed to check my insurance and would call me back. Thats fine I told them I would probably need to call them as I only have a landline and don't always know if I missed a call. So today I called back, yes, like a month later. I politely told the lady I had called about a month ago for services and was following up. She proceeded to say "well we called you the 19th. A Day after to tell you that you needed to find somewhere else." Okay, it was aggressive and rude the way it was said. I didn't have the chance to tell her I was not blaming them as I had stated I would miss the call and call them back before SHE HUNG UP ON ME. Supposedly the only person who takes my insurance is booked until june. So instead of booking me in June it was easier to not have a client and hung up. Terribly executed company. For people calling in that have mental health needs id suggest going elsewhere."
"The therapist I saw used the “review since last time” method instead of creating a real plan for any of the issues I presented, or coping strategies. They don’t send any kind of reminders about appointments, so I missed one and had to cancel one (I was also planning my wedding). The counselor called and essentially threatened me that she would refuse to see me if I missed more. She did not reference a practice policy on this, just was rude and dismissive in general. She got her wish, I go elsewhere now. You should, too."
"Would not recommend As a therapist or as a business. Had one appointment and second was ignored as if I did not have one. Therapist was more interested in writing down her own notes rather than fully engaging with me the client. Don’t waste your time here."
"Was seeing Mary, got into some really deep hard to express and talk about trauma I've been through. Was late to my next appointment because I have a 7m/o and a dog which she is very aware about and she decided to end my treatment. She claims it was because of attendance but I know it was because of what I shared with her. Which is unfortunate."
"Let's start by saying if I could give zero stars I would. I would also like to bring up the assumption that a father is not involved in his teen daughters life is a very poor judgement call on behalf of the so called Psychologist or therapist. In addition to the poor judgement calls I was never called or consulted during any point of this short process. In a split family I was the person that initiated the call to set up an appointment. I chose to share contact information for both parents, because me, my wife and her mother like to display unity when it comes to our child's well being and mental health. I was supposed to be contacted "if" there were appointment times available. I never heard from them again. My insurance was billed without proper authorization and my information was never on file. To get the bill so called "correct" they crossed out a name and hand wrote my name on the bill. My name was also spelled incorrectly. I can't even trust that this is for my child at this point. To say this was handled poorly is an understatement. I could give more concerns but I think this gets the point across. If you have real concerns about your mental health then go elsewhere. Clearly that can't even get the basics correct."
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