Integrative Counseling Solutions
431 Ohio Pike, Cincinnati, Ohio, United States
About the Integrative Counseling Solutions
Integrative Counseling Solutions is a health institution located at 431 Ohio Pike in Cincinnati, Ohio, United States. Our team of experienced counselors and therapists offer a holistic approach to mental health and well-being, combining traditional therapy techniques with alternative modalities to provide personalized care for each individual. Whether you are struggling with anxiety, depression, relationship issues, or any other mental health concern, our compassionate staff is here to help you navigate your journey to healing and personal growth. Contact Integrative Counseling Solutions today to schedule an appointment and take the first step towards a healthier, happier you.
Photos of Integrative Counseling Solutions
431 Ohio Pike Suite 312, Cincinnati, OH 45255, United States
Opening hours of Integrative Counseling Solutions
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Integrative Counseling Solutions
"If I could give a zero I would. Whomever I just spoke with on the phone should definitely not be in the mental health business. She seemed uninterested in the conversation and questions I had and only about the extra work they may have to do and how everything is going to cost extra. I do very well for myself so the cost is not an issue but the way she sounded once I said my niece has a medicaid card was very degrading. Way to go losing business! Nevermind not caring to help my niece!"
"I am not even a patient here yet, but the office manager Grace is an incredible human. In the 9 minutes I spent on the phone she listened to all of my concerns as I tearfully plead with her she worked to find me a therapist -- contacting higher ups and everything to find me the best fit. Her compassion showed through and this company is lucky to have her."
"I highly recommended this practice! The office staff are professional, kind, and efficient. Personally, my family had a positive experience with therapist, Crystal Hubbell, many years ago! Since then I have referred several of my clients to the practice because they have a diverse group of clinicians. Not every therapist works for every person and that’s OK! ICS will do their best to match you with a therapist that can best meet your clinical needs."
"I would highly recommend this mental health practice. The therapists and staff are very knowledgeable, friendly and efficient. I have often sent them referrals and they are quick to respond. This practice cares very much about helping clients work through their issues and to leading healthy, happy and productive lives. This practice works hard to accommodate each individuals needs and the type of counseling that works best for them. The feedback I have received from those who have used Integrative Counseling Solutions has been excellent."
"My son started seeing Cassie a few weeks back, and she is truly amazing. We were seeing immediate progress. Unfortunately this same son brought a virus home from school, so we had to cancel an appointment for him. A week later, myself and my less than 3 month old also got this virus. I was incredibly sick, but we were truly trying to make the appointment happen because they are so important to my son. When I was not even able to care for myself, my husband made the call to cancel. I spent the night in the hospital. The next day I receive an email from the business office telling me they are charging me $85 for cancelling the appointment. I can discuss this with the therapist, but only at the next appointment where I’m required to make a payment in order to keep it. I replied to them and told them I want nothing to do with a business who functions this way and to cancel future appointments. In the end they waved the $85 charge and removed all of the appointments. I’m beyond angry that we now have to find a new therapist, reestablish rapport and trust, and start all over again. You would think a company who sees children would be more understanding of illnesses, and realize that illnesses happen in both children and the parents. This policy would force people to bring so many illnesses into an office place to avoid being charged $85 every single time. I can’t imagine the amount of illnesses that will be spread as we get further into cold and flu season. I clearly should have vetted this company better and would encourage anyone else to do the same. Update: the practice owner reached out to me via a snail mail letter, explaining their side of things, and asking to discuss further via phone. I was willing to discuss and consider coming back if they could hear me out and see the faults in their policies. I emailed the practice owner due to my time constraints. Her response made it clear they do not care to discuss any further, and they will only make changes to their policies if others bring forth a complaint (we’re not good enough on our own, apparently.) Because we wrote a 1 star review, they are completely terminating us from the practice. I definitely think we dodged a bullet getting any further in with this company. I had just referred friends here but they have since changed their mind hearing our experience. I would highly encourage anyone reading this to do the same. And now as soon as I posted my update, it seems this company has decided to add a bunch of fake 5 star reviews from friends and affiliated therapists, all posted within an hour of each other, to try to counteract my rating. Seriously, I can’t make this stuff up. Choose wisely."
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