Chipotle Mexican Grill

"Chipotle – it’s my go-to place for a quick, tasty meal but for my son, he is obsessed with it. He can eat it all day. I've had a bit of a mixed bag of experiences at the Chipotle location in Powell, Ohio. On some visits, I’m greeted with fantastic service; the staff is friendly, efficient, and our order is just perfect. Those days make me remember why I keep coming back. However, there have been times when the experience wasn’t up to par. I’ve noticed especially in the evenings, they tend to run short on certain items. It can be a bit of a letdown when you’re craving your favorite bowl only to find out they’re out of a key ingredient. I believe consistency is key in the food industry, and while I adore Chipotle, I feel this particular location could benefit from a bit more of it. Whether it's ensuring they’re fully stocked or maintaining the same level of service throughout the day, a little bit of improvement could go a long way in making every visit as enjoyable as the best ones."

"Shrinkflation is real at this location! They cheat you with protein portions for delivery/to-go orders. Ordered 3 barbacoa tacos, very little meat in two and the third one had NO MEAT in it... pic provided. Also ordered a chicken burrito bowl and paid for extra chicken... hardly any chicken in the bowl. Tried to call, nobody will answer. The service center just transferred repeatedly to the automated system. Do not order from this location."

"This chipotle was very sanitary and decent portions sizes. This restaurant also has sugar cane coke and sprite. The best thing about Chipotle is the variety of choices and combinations of ingredients."

"I understand that things happen and we are human, so I decided to give this location a few chances, but this incident has happen more than once and it seems like corporate needs to come in and look at this situation. Wether its making sure the location has everything in stock, the staff is being treat well or let go, and that there is a better organizational system. I have spoken to a handful of people who have had similar issues with this location. My order was late, no big deal its the weekend, but when I opened my order, It was interesting. I ordered a salad with x2 meat. There were 4 peices of lettuce in it (I counted) and no other greens, they did not double the protein and they gave me a small amount of dressing on the side. I am not sure whats wrong with this place, but my chances are done and I will not go back. I will be going to the Condados in Powell, they rarley have issues and when they do. They make it right, unlike Chipolte customer service. Hopefully this place gets what it needs to be better."

"This is the single worst chipotle ever. I never order to go because they give a third of the normal portion size. But I had to order to go to do the Halloween coupon. I ordered extra everything except for meat. I got one literal piece of fajitas and three pieces of lettuce. I got white rice instead of the brown I ordered. My food tasted like pure salt. I also got chips which tasted they had been sitting out for a week. I always have a problem with this chipotle. They are constantly out of at least four ingredients everytime I try and go. I will be calling my credit card company and disputing the charge because my food was that disgusting. I will drive to the extra five minutes to a different chipotle next time, or better yet just go get qdoba instead."