Paragon Health Associates
51 Park West Boulevard, Akron, Ohio, United States
About the Paragon Health Associates
Paragon Health Associates is a reputable medical institution located at 51 Park West Boulevard in Akron, Ohio, United States. As a trusted team of doctors and healthcare professionals, we are dedicated to providing high-quality medical care and promoting overall wellness for our patients. Our services include primary care, preventative screenings, chronic disease management, and personalized treatment plans. With a focus on patient-centered care, Paragon Health Associates strives to create a welcoming and compassionate environment for all individuals seeking medical assistance. Visit us today to experience exceptional healthcare services tailored to meet your specific needs.
Photos of Paragon Health Associates
51 Park W Blvd, Akron, OH 44320, United States
Opening hours of Paragon Health Associates
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Paragon Health Associates
"Went to my daughter's follow up appointment after surgery. She is in severe pain. Get to the receptionist. She tells her she is in severe pain. She looks at her and says, well that's to be expected. Having a pain level of 10 is NOT normal! I asked coukd she please get the Dr because her pain is so bad. The receptionist refused. She has zero concern for the well being of patients. She has a serious attitude problem. I am absolutely disgusted that someone who works in this field acts like that. My daughter was sent to the ER."
"The drs and nurses are great. The office staff is terrible. They don’t have good attention to detail and have messed up my appointment times twice or say they scheduled me and didn’t actually schedule me. As a high risk patient this was concerning. Please go to a smaller practice where you can call directly and speak to someone. Here you have to call a summa line and you’ll never speak to the actual practice- your dr, your nurses."
"I waited 3 months for my first appointment. My husband took a half day off work unpaid so I could do this because I’ve been in pain for nearly a year. Drove 40 minutes to get there because it was the only office with any appointments for 5 months. Waited an hour. Watched as 8 well dressed women who came in after me were seen. I can’t help but feel like because I had state insurance I was not a priority. As I was waiting a woman politely asked about the hold up and the receptionist said very flippantly “She’s behind. You can reschedule.” So when it had been an hour already I knew there wouldn’t be time for them to see me and me be able to get home before my husband had to leave so I asked her to take me off the schedule as I had been waiting an hour and she asked my last name and said “ Alright. See ya later.” Not acceptable. When I went to Paragon in Hudson 7 years ago I was treated well and never waited an hour. Perhaps Summa ruined Paragon."
"I’ve never experienced such unprofessionalism by a medical staff. I am very particular about the way I am cared for when dealing with my health. Neglect and poor customer service frightens me and will completely turn me off from receiving services in the health field. With that being said, I am newly pregnant and wanted to go to Paragon because my mother who is a nurse has worked with this practice during her pregnancies and deliveries. She as well can attest to the terrible service and treatment I received and was highly disappointed. First off, it was my 1st time ever calling and booking an appointment with Paragon and the customer service rep Jenna told me my SSN was in use by someone else and she couldn’t change it... initial red flag. So Jenna goes on to schedule an appointment for me anyways and sends me the info to complete MyChart registration. Well because my SSN was “being used by another patient” I couldn’t register in MyChart or sign in to my appointment. Jenna told me if the MyChart registration didn’t work that Dr. Rhee would call me for the appointment over the phone. I did not receive a call from her at all. I called Paragon back and spoke with another customer service rep who was able to set up my SSN and MyChart properly, but by the time I was able to be logged in Dr. Rhee was already working with another patient. I was told that I could schedule another appointment with Dr. Rhee at 3:30 the same day which I was happy about because I needed to get in ASAP for my pregnancy. Well I waited for over 20 minutes for her to join the video call...she didn’t even have the courtesy to have someone reach out to let me know she would be late. I left the call because 20 minutes is absolutely too long to be waiting without any knowledge of what’s going on and at that point it became a complete inconvenience. I later got an email from the doctor saying I left the appointment without being seen as if their unprofessionalism was my fault. The least I could’ve gotten was an apology for taking advantage of my time and health and an offer to reschedule at my earliest convenience. I am completely uninterested in receiving care from this practice and do NOT recommend any expecting mothers to come here if they’re seeking proper care and respect during their pregnancies."
"Overall, I did not find this to be a pleasant experience. The initial appointments no one listened to what we were telling them and had to repeat the same things over and over again. It was like they didn't record information on the computer. Anytime assistance was needed, depending on who answered the phone, what answer you are given. Took an entire week to get a doctor's note. One person said they would email, one person said it would be in my chart, one person said you have to come in to get it. The first midwife we saw was rude and didn't encourage breastfeeding enough. Office never had anything we needed, for example pamphlet for hospital visits. We were always told to look on my chart. When asked what was the late night telephone number to call if we went in labor, the response was, the doctor should have given it to you. No complaints about the doctor except, she didn't deliver the baby and never called or anything to see how we were doing."
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