Economy Inn & Suites 4751 Northfield Road, North Randall, OH 44128

"Ummmmmm.... well. We ordered third party. Mistake #1. When we got there, the lady was cool. I liked her. The rooms suck. Small queen size beds. I'm afraid to know what a king looked like. Brought our food and things in the room. Left came back to find roaches crawling all over the place. Never again. If your going to rent out rooms to homeless and less fortunate people who need a hotel. Use the other building. Just one or a half. Idk. Figure it out cause it's gross."

"I’m a truck driver and I went to this establishment and got a room for one night. Upon settling in my room number 314. I discovered that there was an infestation of bedbugs. I am mediately called down to the front desk, because there was no phone in the room and inform the desk attendant of what I discovered. The desk attendant stated that they were aware of the bedbug issue. However, they did not know it was in my room. I am mediately gather my things went to the front desk and checked out requested a refund and was told I had to wait until the manager came in the following morning. Since I knew I would not be there or in town the next morning, the attendant notated the issue and that I will be calling. Needless to say I’ve been calling this hotel all morning only to be confronted with the rude attendance and now the phone is continuously ringing busy. Needless to say, I never got my refund and now I will be disputing the charge with my bank contacting the attorney, general the health department And the licensing department and filing complaints. Do yourself a favor and don’t even bother coming to this unprofessional unsanitary motel."

"I booked a stay here while between homes and upon arrival I was denied access to my room n refunded my money because I have a licensed service animal. They have “no pets allowed” signs everywhere which is fine but a service animal is not legally considered a pet when registered properly which mine is. It’s LITERALLY against the law what they did. Super unhappy. Can’t believe I was discriminated against this way. I’ve never been denied because of my service animal. They need to learn what’s legal and what’s not because this is very illegal. I even called after the fact and asked them what do they do in the case of a blind person who has a seeing eye dog. Like do they get denied because their eyes walk on 4 legs. Smh. Very disgusted by this. And when I asked for the owner I was told he won’t be available until next month. Smh"

"Uncleaned room, looked like they just make the bed for the next guest, the smell was unbelievable, they tried to cover it with a pine tree air freshener in the a/c unit but it was outdated as well ,burn holes in the blanket and night stands, everything was dusty and dingy , felt like we were being watched from all the drug addicts lurking around the hallways and parking lot. I stayed all of about 5 min. Then when we went to return the key and try for a refund the lady just walked away and didn't return. Would rather sleep outside over sleeping here, I'm out $125 dollars but would probably be out a whole lot more had I stayed the night.never would I return or recommend this place ."