Extended Stay America - Cleveland - Brooklyn

"If you enjoy people slamming doors nonstop, the sound of the person above, about to come through the ceiling, then look no further because I got the perfect place for you. Also, I've stayed here many times for work and it's been like that almost every time. Walls might as well be made of paper, and the pillows absolutely suck."

"My first time staying there, when I arrived the check in was good. I Got to the room immediately I was turned around because I found a roach in the tub. They assured us that was not a problem there at the hotel and switch is to a room with "Brand New Furniture" but we quickly found out that was not true. Both table chairs had un-imaginable amount of god knows what stains. Pillow Cases were stained/dirty with lip gloss stains and brown liquid stains. They had me bring them the dirty pillow cases and had to find more which took about a hour. Bathtub stopper would not stay up. Really wasn't the money I paid. I couldn't book anywhere else was too late."

"I can say this is hotel is definitely the worst hotels we have stayed at smells like cigarettes when they advertise no smoking when you walk through the front doors of the establishment to the lobby it just smells like straight nicotine and it gives you a very unpleasant feeling room also has a very hard smell of nicotine don't advertise none smoking it's false advertisement to customers so bad you walk through the hallways your clothes smell like the smell of nicotine. Elevators also broken and also unsafe for woman and kids strange man walking back and fourth infront of your hotel rooms acting like they are on the phone. Negative -10 stars"

"The location had too many people standing around outside the front and back door. Someone kept using wet floor signs to keep the back door propped open. Loud late night banging on room doors. The room was not cleaned to the best of their ability. I moved the bed and found a dirty fork, hair on the door in the fridge. Rug in needs shampoo, the rug in the lobby needs to be removed. It holds oder and tracks dirt from the heavy traffic in and out. The service was amazing! The gentleman who checked me in was great. The lady who checked me out was great. It came down to me, just not liking the place it had motel vibes. I didn't feel safe until my husband arrived in ohio. I arrived on the 4th, I had a reservation through the 19th. I checked out on the 9th."