Courtyard by Marriott Cleveland Westlake
25050 Sperry Drive, Westlake, Ohio, United States
About the Courtyard by Marriott Cleveland Westlake
Courtyard by Marriott Cleveland Westlake is a modern and stylish lodging option located at 25050 Sperry Drive in Westlake, Ohio. This hotel offers comfortable rooms and suites, a fitness center, an indoor pool, and a convenient location near popular attractions such as Crocker Park and the Cleveland Metroparks. Guests can also enjoy on-site dining at The Bistro, which serves breakfast and dinner options. With its welcoming atmosphere and excellent amenities, Courtyard by Marriott Cleveland Westlake is the perfect choice for both business and leisure travelers visiting the area.
Photos of Courtyard by Marriott Cleveland Westlake
25050 Sperry Dr, Westlake, OH 44145, United States
Reviews of Courtyard by Marriott Cleveland Westlake
"This is a nice Marriott. I stayed here and was satisfied with my experience. This hotel has a nice, spacious lobby with seating, two computers with links that direct you to the websites of different airlines so you can check in for your flight, and a cafe where you can pay for coffee and breakfast items. My room was quite clean and had two comfortable queen size beds. The TV had around 25 channels, including ABC, NBC, the Golf channel, and more. Unfortunately, it didn’t have BET. After sleeping comfortably, I checked out the next morning, satisfied with my experience. I gave this hotel five stars because it has nice rooms."
"Pretty decent place to stay. Staff is friendly and attentive. Breakfast staff at the Bistro is exceptionally good. Rooms are dated but clean. Bring your own soap and shampoo as they dont have the dispensers in the showers. I would stay here again."
"Decently updated and clean but attention needs to be paid to maintenance. No free breakfast, which was surprising for a Marriott property -- there was a "bistro" with a $7 grocery store bagel and cream cheese. Only one microwave on property, none in the rooms. Pool was very nice and the hot tub jets are enthusiastic (the control for the hot tub was on the far wall?) and room water pressure is good. Staff was pleasant and helpful although on the first night nobody answered the phone when a domestic disturbance in a nearby room needed attention at 2am. Btw, being told I was "entitled" to two days of housekeeping for a week-long stay like it was some kind of acquiescence is a bad sell because a guest can request daily housekeeping if they want. A better way to phrase it would be to tell the guest they are scheduled for housekeeping on days 3 and 5 then point out that the Front Desk can provide fresh towels and toiletries if needed. Also, sloppy repairs are turn-off. See photo of shower wall. Why not take the extra 5 seconds to cover the jagged part where the shelf was moved with a large tile and caulk it on? Curtain to balcony was stained and balcony screen door was off hinges although it was serviceable. Overall not bad for an extended stay, and close to restaurants and shopping, but not as fine as what I would expect from the Marriott brand."
"Excellent, quiet location only a few miles west of Cleveland. Front desk person was very personable at midnight check in after 11 hour drive. Clean room, comfortable beds. Very nice ladies working breakfast counter. No free continental but great coffee & breakfast burritos. Travel a lot in New England. This is a 9.5/10."
"If I could give zero stars I would. This place is absolutely disgusting. It smelled of weed smoke through the halls and on the elevator. Everything was outdated, bathroom was dirty. Then they decided to charge me 250 dollars for a smoking fee and I did not smoke in the room. Maybe they were smelling the smoke from other rooms. I called and the girl at front desk was extremely rude. I left a message for the GM and no response yet."
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