Residence Inn by Marriott Cleveland Avon at The Emerald Event Center

"A really decent hotel experience! Rooms are comfortable, clean, and well appointed. They had a pool and hot tub, pretty good (free) breakfast setup, and the area was quiet considering its proximity to a highway and hospital. If you’re looking for a hotel in the area, this is a solid choice."

"This is a good hotel. We had to stay here for over a week and were happy with our stay. It is not a 4 star hotel but the rooms were clean and staff was friendly. It met our needs comfortably. I would stay here again."

"While the hotel was under renovations, I found that they did their best to provide the same quality stay. Rooms were clean, hallways and amenities were well kept. Staff was very friendly and reacted quickly to any request. The pool area definitely needs some love cosmetically, the hotub needs an updating. It functions and it's hot but it's seen better days. It's a clean space, just needs updating to better suit the rest of the hotel. The gym is a nice size, dumbbells up to 50lbs The laundry area is very clean."

"We have stayed at this hotel numerous times because it is convenient for visiting family. The service and cleanliness has definitely gone downhill. The woman at the desk who checked us in and out was indifferent. When we told her that there were dirty dishes left in the cupboards, the TV had issues, and there was trash that hadn’t been cleaned up, she didn’t really seem to care about these issues. One of the towels also had a hole in it and the towel hook was coming out of the wall. The hotel phone in our room was also not working. The gentleman who was working the front desk the evening before was helpful to get the TV working, but we had issues again the next morning. We do appreciate his customer service, especially in comparison to the female who checked us in and out. Our stay this time was disappointing enough that we will look into other hotels in the area for our next visit."