The North Star Inn

"Okay place. Quiet at night. Water was only luke warm for the hot tub. But it was after 10:00 pm when we used it. So, with the place being full, that was a lot of showers. My only complaint was the bed was hard as stone, oh and the pillows were flat. I would definitely stay here again, if they order better mattresses. Staff was friendly and helpful."

"Older motel. It's like staying over at a friend's grandmas place. Absolutely clean. Beds were comfortable, but if you expect memory foam, this doesn't have it, which for us Gen Xers we didn't care. This place is old school and we loved it. Love the fact it didn't have any carpet. Staff is friendly and helpful. We went everywhere from Louisville to Lexington while we stayed here. We didn't mind the drive at all. Right off I-75. We would definitely stay again."

"Updated review based on the owner’s response - I was tactful, honest, and kind in my initial review but you’ve opened the door for brutal honesty. This roadside motel is a dump! I was happy to support a ‘mom and pop’ small business owner. You and your establishment have disappointed me. The area surrounding the hotel is straight out of the movie “Deliverance”. The rooms were very small (smaller than your cell phone photos make them appear). Pets were reported when booking the rooms through Travelocity. The only green space to relieve pets include the strip of grass along the highway at the front of the hotel and the small grassy area near the dumpsters on the other side of the hotel. Floors were not clean. An individual can barely turn around in the bathroom. . . Even for a person on the smaller side. Tub/Shower needed to be scrubbed. When opening the hotel room door, an old musty smell with cigarette smoke greeted me. If there was dog urine, it was from a prior guest. I revisited the hotel clerk to ask for different rooms and was told that the hotel was booked solid. Upon check-in, I noticed the continental breakfast items - spotted bananas, loaf of bread, a few cereal boxes. As another reviewer stated . . . I’m scratching my head wondering how there can be so many positive reviews for this place. Are you incentivizing people for positive reviews? When I checked out early (12:30 by the way, and only leaving my small house-trained lapdogs for the morning hours - your records are inaccurate if you are suggesting a “much later check-out time”), I nicely reported the issue of the odor. I kindly told the man that I would not return for another stay at this establishment. Again, the staff that I dealt with were friendly. The staff, excluding you, is the only positive about this place. As for your ‘victim’ comment - Anyone who stays at The North Star Inn expecting a clean and relaxing stay falls ‘victim’ to the very opposite. An Bates Hotel-ish experience as another reviewer posted. I will not entertain banter from you after this updated post. I can see that you are argumentative and slant stories in your favor. Initial Review - Friendly staff upon check-in. Location is close to the Ark Encounter. Beds were comfortable. TV at odd placement in room. Booked two pet-friendly rooms (206 & 207) for two nights. Both rooms had an odor but room 206 had an odd odor with cigarette smoke odor on top of the other odor. Limited space to relieve pets. Blind-spot as you exit ground floor parking lot to front of establishment in order to gain access to road - be cautious. Driving up the hill and over the rise, one could easily end up in the ditch. Checked out a day early due to room condition. Hotel staff offered room treatment for odor but no refund for not staying second night due to exiting rooms past checkout time (12:30 PM). Consider staying in Georgetown, KY — would be a better option if you are just going up to visit the Ark Encounter. A little more of a drive, but worth it — more restaurant and hotel options. The North Star Cafe is closed. Continental breakfast was an option. The bottled waters, granola bars, and thank you card was a nice sentiment."

"What a comfortable atmosphere! Very quiet motel. It smelled clean when I opened the door. The staff was so helpful and kind. My dog was only $10 more, and they have pet friendly rooms. They personalized my room with a thank you card, snacks and bottled water on the counter. What a blessing!"

"Extremely clean, easy to find location. Staff and owners are very friendly and genuine. Rooms are simple and minimalistic and charming, they have everything you would need. Free breakfast has a little bit of everything for everyone. I would recommend this to my friends and family and I would stay here again!"