avid hotel Columbus Northwest - Hilliard, an IHG Hotel
3900 Lyman Drive, Hilliard, Ohio, United States
About the avid hotel Columbus Northwest - Hilliard, an IHG Hotel
Welcome to avid hotel Columbus Northwest - Hilliard, an IHG Hotel located at 3900 Lyman Drive in Hilliard, Ohio. Our modern and comfortable lodging facility offers a convenient and enjoyable stay for all travelers. With a focus on providing a restful and rejuvenating experience, our hotel features clean and stylish rooms, complimentary breakfast, a fitness center, and free Wi-Fi. Whether you're in town for business or leisure, avid hotel Columbus Northwest - Hilliard is the perfect choice for your stay in the United States.
Photos of avid hotel Columbus Northwest - Hilliard, an IHG Hotel
3900 Lyman Dr, Hilliard, OH 43026, United States
Reviews of avid hotel Columbus Northwest - Hilliard, an IHG Hotel
"The staff were friendly and welcoming. The rooms are modern and clean. Huge TV Samsung that are cast. Great price and location."
"My parents came into town and needed an ADA room with roll in shower. The Townhomes by Marriott gave their reserved room away and we were stuck with no place for my parents to stay for Christmas. I stopped into AVID on the off chance they might have something and within 10 minutes, my parents were unloading their car into the room. Avid saved our Christmas ! Thank you. The room was sparse, but acceptable, clean and exactly what we needed. We will definitely reserve it again when they come back."
"I stayed here for 3 nights at the end of October 2023. Overall the hotel was acceptable. I guess it was okay for the price. The rooms are showing their age. In my room, the floor of the shower had several cracks. And the desk area had become detached from the wall (and you could see areas of glue where it originally held the desk in place). I was less than impressed with the front desk service, many of who seemed to be either new/inexperienced or less than competent. When I first arrived on a Friday evening, I was having issues with the internet. The front desk person was not very helpful. I asked if they could try to call their manager (who had left for the day). The front desk person tried calling the manager but they never picked up. The internet issue got resolved the next day because I was able to get the password for an alternative hotel wi-fi network that was available. But what concerns me is that an inexperienced front desk person was left by themselves without access to a manager (who wasn't picking up when being called)."
"Overall very good experience with this hotel. The staff was friendly and check-in was very quick after completing it online before arriving. The room was small, but I think it is just enough if you have a short stay and aren't spending a ton of time in your room. It was clean and no carpet in the room (a big plus). The location is great too; right off the highway and plenty of things nearby. I would say if you're looking for a clean, efficient hotel, this is a good option."
"This is an average hotel. Seems clean, I prefer the hard floors in a hotel over carpet. I was glad to have a fridge in the room but no microwave. Bed and pillow are comfy. There are no dresser drawers in the room, it's pretty basic. I do like having a safe. The pool was pretty cold but it has a lift for disabled/handicapped individuals which is awesome. The front desk agent Essence deserves a raise. She worked all night alone with the key machine malfunctioning. She had to walk each person/family checking in to their rooms which was inconvenient for both her and the customers. She was super professional and composed despite the stressful situation she had to have been in due to the key machine malfunction. She was very friendly and especially kind to my 7yr old who was tired and wanted to swim for an hour. She even gave her a cupcake after being disappointed that the pool was so cold. It was very sweet."
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