Holiday Inn Cincinnati Airport, an IHG Hotel
1717 Airport Exchange Boulevard, Erlanger, Kentucky, United States
About the Holiday Inn Cincinnati Airport, an IHG Hotel
The Holiday Inn Cincinnati Airport, an IHG Hotel, is a welcoming lodging establishment located at 1717 Airport Exchange Boulevard in Erlanger, Kentucky, United States. This comfortable and convenient hotel offers modern amenities, spacious rooms, and friendly service to ensure a pleasant stay for guests traveling for business or leisure. With easy access to the nearby airport and attractions in the Cincinnati area, the Holiday Inn Cincinnati Airport is the perfect choice for travelers looking for a relaxing and enjoyable stay.
Photos of Holiday Inn Cincinnati Airport, an IHG Hotel
1717 Airport Exchange Blvd, Erlanger, KY 41018, United States
Reviews of Holiday Inn Cincinnati Airport, an IHG Hotel
"After Reading the comments I felt I should share my work experience. I got hired on as server! Was actually excited about learning how to serve alcohol and such. Got let go by Randy one of the owners. The bar tender isn’t a real bartender and basically does what he wants for someone who came from a temp agency. Doesn’t do his cleaning duties and makes up prices when he feels like it! And has drinks with a few customers!! Nothing is kept proper count of on a busy night he can barely keep up if someone works with him he wants that person to get hourly pay and do a lot of work for 12 or less dollars. When I was giving the option to choose tips or hourly I chose tips. Jeff didn’t agree with it and Ran to Randy to make sure I got sent home! Because he wants all tips to go to him. Let’s NOT talk about the KITCHEN AREA!! I works an event on a Saturday night serving alcohol was given only40$ of all the tips & told my tips were give to front Desk!!! THE HEALTH DEPARTMENT DEFINITELY NEEDS TO MAKE A SURPRISE VISIT!!"
"We needed to be close to the airport for early flights so this location is perfect. Less than a 5min drive. Staff was friendly and helpful. Lobby seems updated but sadly the rooms were extremely in need of TLC and restoration. From furniture to walls, carpet, bathrooms. There was a pool tournament going on while we're in town so parking was hard to come by."
"I've stayed at 100+ hotels and this was BY FAR the most unpleasant hotel experience I've ever had. We arrived at the hotel at 8:30pm with two pilots and another hotel guest ahead of us. We didn't think much of it at first since checking in that number of guests should have taken 10 minutes tops. The woman working the desk either had no idea what she was doing or was in an altered state of consciousness because after 45 minutes, she had only managed to get room assignments/keys for the two pilots (who came back moments later because their keys didn't work). There was no manager on duty and the woman working the desk was incredibly non-communicative and rude. She got very upset at my mother-in-law for calling corporate to check in on her to see what was going on. At 10 pm we finally left to get a different hotel and by that time, she STILL hadn't finished checking in the one other guest ahead of us as well as refused to help the two pilots fix their keys who also decided to leave around the same time as us. There were around half a dozen guests and counting lined up behind us by the time we walked out the door. I always try to give people the benefit of the doubt and I would have understood the delay if there were system issues (and at no point did she say she was having system issues) but based on her body language, communication, and demeanor, it seems plausible that drugs/alcohol consumption could have played a part in her inability to do her job. The fact that this hotel had no manager to help in this situation also reflects very poorly on how this hotel is operated and corporate was also incredibly unhelpful in having this matter resolved. I've stayed at many hotels and this was by far the most awkward and uncomfortable experience I've ever had. My wife and I had stayed here once before and it was very average but after this experience, we will never book a room here again."
"My stay was overall pleasant, with a comfortable bed, clean room and bathroom, and decent internet. The suite's essentials were well covered. However, I noticed that the living area could benefit from some improvements. The furniture selection, particularly in this part of the suite, was mismatched and the table provided wasn't very functional. This didn't ruin my experience, but refining the furniture choices could enhance the space for both relaxation and business needs."
"I stayed here for a business conference again this year...much improved since the 3 star review i left 3 years ago. The rooms were clean...still need to update/repair furnishings for nicks and scratches. I liked the all white bedding verses what was there before...looks crisp and clean. Three years ago i complaned of a sewer smell in the hotel, particularly my room...that has been addressed...the entire hotel smelled wonderful...very calming fragrance throughout. I did not eat at the hotel restaurant because it always looked closed so i cannot comment on that. The staff were much more friendlier this time round. If i could change one thing it would be the curtains in my room (lack thereof). The drapes did not go across the entire window....just halfway...there were only sheer curtains. The window showed an adjacent hallway and the outside night lighting shined thru window as well...i felt insecure. If there were drapes it would have helped to block out the construction work on the nearby freeway as well. However, my stay this time was much better and i appreciate the effort the hotel made to address concerns i made during my last stay 3 years ago...keep up the good work! By the way, the survey the hotel sends out after your stay has a glitch and will not allow you to complete and save your answers."
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