Tru by Hilton Perrysburg Toledo
9735 Clark Drive, Rossford, Ohio 43460
About the Business
Tru by Hilton Perrysburg Toledo is a modern and stylish lodging option located at 9735 Clark Drive in Rossford, Ohio, United States. This vibrant hotel offers a unique and contemporary design, with comfortable and functional rooms that cater to both leisure and business travelers. Guests can enjoy amenities such as free Wi-Fi, a complimentary breakfast bar, a fitness center, and a 24/7 market. Conveniently located near Toledo attractions and businesses, Tru by Hilton Perrysburg Toledo is the perfect choice for a comfortable and enjoyable stay in the area.
Reviews
"Abraham the front desk check in is amazing. We was on a long trip and when we came in he was extremely friendly and so nice. We stayed cuz how awesome he was. The hotel is super clean, upscale and trendy. I become a Hilton member will stay again."
"Not sure why so many negative reviews. Hotel is clean, staff is great, rooms are super clean. All of our requests were met at the front desk. Beds are comfortable & I got an extra pillow for my shoulder since I just had surgery. We were looking for a room so we didn't have to take a chance on crazy drivers on NYE & this is around the corner from our buddy's place. We would definitely stay here again. To the person complaining about the carpet pattern...seriously? It's a relatively new hotel, couple of yrs old. TRU may be our new go to hotel when on vacation."
"Loved this stop. Perfectly clean and had everything to make an overnight stop comfortable. Generous shampoo, conditioner and lotion, ice and water fountains, nightstand with lights and outlets on both sides of the bed (not as common as you’d think). DoorDash service direct to room. Plentiful parking. Friendly staff. 10/10."
"My girlfriend discovered a bed bug on her side of the bed during our breakfast in bed on the second day of our stay. Our room number was 210. We quickly gathered it into a coffee cup, went down the stairs to the front desk, and showed the staff member. After taking the cup from us, she went to confirm that the object was, in fact, a bed bug. To be clear, there was not an infestation; we just discovered one bed bug. She transferred us to room 310 and gave us a one-night refund. As the hotel was to blame for the bed bug, I asked if she might assist us in moving our belongings as there were no carts available. She informed me that I was out of luck and that all I could do was wait downstairs while my belongings stayed in a room where we had already discovered a bed bug. After overhearing our chat, the breakfast lady—I think her name was Shirley—kindly let us to use her breakfast cart to transfer our belongings to our new room. I was quite appreciative, but if that's the case, I think the front desk could have done more to assist with moving our belongings. Our business stay was less than ideal since even though we checked the mattresses in room 310 and were certain there were no bed bugs there, we were still quite concerned that there would be. The paranoia had already set in. The bathtub also had strange stains in the color of excrement. It was repulsive to look at while taking a shower because nothing else was that color. I'm not sure if it was a result of building construction or not, but the bathtub caulking was not brown in color. When the General Manager answered our return call request, she rudely implied that we staged the bed bug ourselves, in response to our protest for a larger refund. Her justification was that nothing was discovered by the exterminator that was sent in after our stay. She essentially labeled us liars and claimed that we were fortunate to receive a refund for one night. I am quite shocked that the Hilton name allows the hotel employees to handle their guests in this manner."
"Behind all the bright colors and quirky things in this new chain by Hilton, you'll find the same quality you've come to expect from Hilton. We stayed 2 nights while visiting family for a birthday celebration. We were able to bring our dog instead of hitting a pet sitter or taking him to a kennel for the weekend and it only cost an extra $50. The room doesn't have a dresser and there's no tub (just a shower stall). But living out of a suitcase isn't so bad and the shower stall is big enough to share, so that was nice. Breakfast didn't offer much in the way of protein and the yogurt was beyond the best by date, but we managed to eat some breakfast anyway."
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